Stacey Bennett
Winnipeg,Canada
Summary
Experienced in managing office operations and improving administrative efficiency through streamlining processes and effective leadership. Proven ability to coordinate teams and solve problems in fast-paced environments, ensuring smooth operations and optimal performance.
Overview
18
18
years of professional experience
Work History
Office Manager/Dental Assistant
Lifesmiles Dental Sargent
07.2006 - Current
- Process payroll for staff using Workday
- Update reports, manage accounts receivable, and generate reports for company database
- Manage patient financial accounts and oversee patient relations
- Experience with Outlook, Word, and Excel
- Develop and maintain successful relationships with vendors, suppliers and contractors
- Monitor daily/monthly production
- Set production goals for the staff
- Confirmed and managed appointments for 8 dentists and 5 hygienists
- Understand dental terminology and insurance breakdowns to communicate with staff and patients
- Send preauthorization's for work to be completed to insurance companies
- Managed office logistics by answering phone calls, maintaining files, and collecting payments
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Entered insurance payments
- Assisted with the transition from Genie dental software to Maxident dental software and begin initiating the process of a chartless environment
- Provide excellent customer service to create positive experiences and build patients trust
- Assist in chair-side dental procedures for crowns, endos, and oral surgery procedures
- Prepare and arrange instruments, medications, and required materials for dental procedures
- Prepare patient x-rays and impressions for dentist review
- Record patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
Dental Assistant
Lifesmiles Dental Grant Park
07.2006 - 07.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
Education
Diploma - Level 2 Dental Assisting
Red River College
Winnipeg, Mb01-2006
Skills
- Time management
- Problem solving
- Employee relations
- Administering payroll
- Billing and invoicing
- Office Management Software
- Training and development
- Office Management
- Office Administration
- Scheduling and calendar management
References
Available upon request
Timeline
Dental Assistant
Lifesmiles Dental Grant Park
07.2006 - 07.2020
Office Manager/Dental Assistant
Lifesmiles Dental Sargent
07.2006 - Current
Diploma - Level 2 Dental Assisting
Red River College
Similar Profiles
Tracie MillerTracie Miller
Patient Service Representative at Lifesmiles Of New HopePatient Service Representative at Lifesmiles Of New Hope
Michael W Carter SrMichael W Carter Sr
Dockworker/Forklift Operator at Sargent LogisticsDockworker/Forklift Operator at Sargent Logistics
Laura SalazarLaura Salazar
Application Engineer at Sargent Manufacturing CompanyApplication Engineer at Sargent Manufacturing Company
LINDA DOYLELINDA DOYLE
Accountant at Northbridge Financial CorporationAccountant at Northbridge Financial Corporation
JAYDEEP VASANIJAYDEEP VASANI
Software Developer at Rival Insurance TechnologySoftware Developer at Rival Insurance Technology