Stacey Aucoin
Cheticamp
Summary
Versatile and compassionate professional with a strong background in caregiving and customer service, notably with CARES Group Homes. Excelled in medication management and problem-solving, enhancing client well-being and independence. Demonstrated exceptional multitasking and ethical standards.
Current courses taken include:
First Aid/CPR
Food Handler's
Medication awareness
CPI (self defense intervention)
WHMIS
Fire and Safety
Documentation
Overview
17
17
years of professional experience
Work History
Caregiver
CARES Group Homes for the Mentally and Physically Challenged
01.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Waitress
Le Gabriel Restaurant & Lounge
05.2020 - 06.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Laundry Attendant/cleaner
Pilot Whale Chalets
01.2012 - 06.2016
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Server
Tim Hortons
04.2009 - 02.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Telemarketer
Acrobat Research
09.2007 - 07.2009
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Qualified leads and set up customer appointments for outside sales team.
Education
High School Diploma -
Cape Breton Highlands Academy
Terre Noire, NS06.2006
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Strong ethics
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
- Medical record-keeping
- Medication management
- Documentation
- Behavioral management
- COVID-19 safety policies
- Special needs care
- Client documentation
- Medication administration
- Behavior redirection
- ADL assistance
- Incident reporting
- Care plan assessment
- End-of-life care
- Care plan management
- Hoyer lifting equipment
- Complex Problem-solving
- PPE usage
- Medical records management
- Language fluency
Languages
English
Full Professional
French
Full Professional
Timeline
Caregiver
CARES Group Homes for the Mentally and Physically Challenged
01.2023 - Current
Waitress
Le Gabriel Restaurant & Lounge
05.2020 - 06.2023
Laundry Attendant/cleaner
Pilot Whale Chalets
01.2012 - 06.2016
Server
Tim Hortons
04.2009 - 02.2012
Telemarketer
Acrobat Research
09.2007 - 07.2009
High School Diploma -
Cape Breton Highlands Academy
Similar Profiles
Petra TchouantePetra Tchouante
Residential Counselor at Mentally Challenged Adults, Carl's Place Residential Group HomeResidential Counselor at Mentally Challenged Adults, Carl's Place Residential Group Home
Alan K BijuAlan K Biju
Social Work Intern at Ardra Special School For Mentally ChallengedSocial Work Intern at Ardra Special School For Mentally Challenged
Subhashini DobriyalSubhashini Dobriyal
Volunteer at Happy Homes Senior Citizen CaresVolunteer at Happy Homes Senior Citizen Cares