Dedicated and hardworking PCA with a strong understanding of confidentiality seeking a position at Horizon Health. Proven track record of excellent work performance and attendance. Skilled in effectively interacting and liaising with patients, the public, staff, and employers in a professional manner. Empathetic and knowledgeable about patients' ADL needs. Compassionate and caring nature complemented by exceptional speaking, interpersonal, and communication skills. Excellent organizational, time management, and planning abilities. Highly motivated individual who is detail-oriented and adaptable to any environment. Competent to work with minimal supervision and thrive on new challenges. Always striving to work to maximum potential both independently and as part of a team.
Overview
34
34
years of professional experience
1
1
Certification
Work History
CCA
Parkland Saint John, Tucker Hall and Cohen Hall
08.2020 - Current
Receive and implement verbal directions from supervising Clinical Care Coordinator and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
In conjunction with supervising Clinical Care Coordinator, LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in clients Progress Notes on individual clients concerning their condition by charting and imputing client information
Client treatments
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
CCA
Shannex, Parkland, Embassy Hall
07.2020 - Current
Receive and implement verbal directions from supervising Clinical Care Coordinator and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
In conjunction with supervising Clinical Care Coordinator, LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in clients Progress Notes on individual clients concerning their condition by charting and imputing client information
Client treatments
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
CSA
Shannex, Parkland Concorde Hall
07.2020 - 06.2021
Concorde Hall- Assisted Living, CSA/PSW Duties: Receive and implement verbal directions from supervising Client Services Manager and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
KRONOS/ESP knowledgeable and proficient for staffing purposes
Medication Pass, Client treatments and blood pressures In conjunction with supervising Clinical Services Manager, LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in clients Progress Notes on individual clients concerning their condition by charting and imputing client information
Trained for Housekeeping Department - Environmental Services, Responsible for Client’s rooms for the cleaning and disinfecting and maintaining areas of the facility
Carbolization, if necessary, for infection control
Worked in/assisted Housekeeping department to cover sick/vacation time/working short.
Medical Device Reprocessing Technician
Saint John Regional Hospital
12.2019 - 06.2020
Proficient in the following areas: Decontamination, Sterilization/Autoclaves Case Picking, Cystoscopy & Endoscopy Scope, Reprocessing, Runner, Float Set Up, Instrument Set Up, Wrapping/Peel Packing
Demonstrated ability to understand and follow technical policies and procedures
Possess manual dexterity and an awareness of the necessity for care in handling of precision instruments, attention to detail
Ability to liaise well with staff, patients, and visitors, in an efficient and congenial manner
Possess excellent organizational, time management, planning skills, extremely motivated individual, detailed oriented and ability to adapt to any environment, competent to work with minimal supervision
Possess the ability to perform repetitive duties without direct supervision
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing
Continual learning in all areas of MDRD.
Continually sought opportunities for professional growth by participating in relevant industry conferences, workshops, or courses on medical device reprocessing.
Ensured compliance with regulatory standards through meticulous record-keeping and documentation of reprocessing activities.
Demonstrated adaptability by effectively managing workload fluctuations due to changing demands or emergencies in the healthcare setting.
Reduced risk of cross-contamination through diligent adherence to established protocols and guidelines for medical device reprocessing.
Exhibited strong attention to detail when assembling and packaging sterile devices, ensuring the accuracy of contents and proper labeling for endusers.
Assisted with quality assurance efforts by conducting regular audits of reprocessed devices to ensure adherence to established standards and guidelines.
Boosted team morale by fostering a positive work environment that encouraged open communication, collaboration, and continuous learning among staff members.
Medical Device Reprocessing Technician
Royal Victoria Regional Health Centre
07.2019 - 11.2019
Proficient in the following areas: Decontamination, Case Picking, Cystoscopy & Endoscopy Scope
Reprocessing, Float Set Up, Instrument Set Up, Autoclaves, Wrapping/Peel Packing
Demonstrated ability to understand and follow technical policies and procedures
Possess manual dexterity and an awareness of the necessity for care in handling of precision instruments, attention to detail
Ability to liaise well with staff, patients, and visitors, in an efficient and congenial manner
Possess excellent organizational, time management, planning skills, extremely motivated individual, detailed oriented and ability to adapt to any environment, competent to work with minimal supervision
Possess the ability to perform repetitive duties without direct supervision
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing
Continual learning in all areas of MDRD.
Medical Device Reprocessing Technician
Soldiers’ Memorial Hospital
05.2017 - 11.2019
Proficient in the following areas: Decontamination, Case Picking, Cystoscopy & Endoscopy Scope
Reprocessing, Float Set Up, Instrument Set Up, Autoclaves, Wrapping/Peel Packing
Demonstrated ability to understand and follow technical policies and procedures
Possess manual dexterity and an awareness of the necessity for care in handling of precision instruments, attention to detail
Ability to liaise well with staff, patients, and visitors, in an efficient and congenial manner
Possess excellent organizational, time management, planning skills, extremely motivated individual, detailed oriented and ability to adapt to any environment, competent to work with minimal supervision
Possess the ability to perform repetitive duties without direct supervision
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing
Continual learning in all areas of MDRD.
PSW
Leacock Care Center
05.2016 - 06.2017
Receive and implement verbal directions from supervising RN and RPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative RPN, specialists, therapists regarding resident therapeutic treatments, preparing for appointments
Resident treatments, in conjunction with supervising RN, RPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in POC, Point of Care on individual resident concerning their condition by charting and imputing resident information.
CSA
Shannex Parkland, Concorde Hall
11.2013 - 04.2016
P., Alzheimer's & Dementia Courses, Dealing with behaviors, PACE, Knowledgeable of medical terminology, Charting of Progress Notes, Treatments & Protective Dressings, Vital Signs
Open to learning and furthering education
Competent using Lifts & transfer equipment to aid patients, WCB Trainer in Back in Form/Back in Action, Dealing with Behaviors & Code White, JOHSC member 26 years, WHSCC, WHMIS and First Aid/CPR
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing., Shannex, Parkland in the Valley, Concorde Hall- Assisted Living, Quispamsis, CSA/PSW Duties: Receive and implement verbal directions from supervising Client Services Manager and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
KRONOS/ESP knowledgeable and proficient for staffing purposes
Shannex Medication Administration Course, Client treatments and blood pressures In conjunction with supervising Clinical Services Manager, LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in clients Progress Notes on individual clients concerning their condition by charting and imputing client information
Trained for Housekeeping Department - Environmental Services, Responsible for Client’s rooms for the cleaning and disinfecting and maintaining areas of the facility
Carbolization, if necessary, for infection control
Worked in/assisted Housekeeping department to cover sick/vacation time/working short.
PSW
Private Duty Nursing
06.2013 - 04.2016
PSW Duties: Receive and implement verbal directions from Client concerning instructions of duties needed to be performed during the shift
Housekeeping duties: vacuum and mopping of floors, walls, hallways, electronics, dusting
Cleaning of living areas i.e
(kitchen, bathroom, living room, bedrooms)
Annual spring and fall cleaning
I would be responsible for the preparation, implementing and maintaining of the physical, mental, social and emotional needs of the clients under my care, ADL’s.
CCA
Shannex Parkland, Embassy Hall
08.2013 - 01.2015
Parkland in the Valley, Embassy Hall, CCA/PSW Duties: Receive and implement verbal directions from supervising Clinical Care Coordinator and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
In conjunction with supervising Clinical, , LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in clients Progress Notes on individual clients concerning their condition by charting and imputing client information
Client treatments
Food Services and Administrative Coordinator
Bobby’s Hospice
03.2013 - 06.2013
Menu planning; Purchasing and Inventory of food, produce and goods
Consult with Manger to work and maintain the Food Services budget
Working in conjunction with patients, families and Clinical Care Team
I would be responsible for doing a Nutritional assessment and maintaining that the nutritional needs of the patient are met during their stay at Bobby’s Hospice
Office Administrative Duties – Reception, maintain client information and documents, Accounts Receivable/Payable, Billing/Invoicing, Collections, Correspondence, Letters, Memo’s, E-mail, Faxes and Courier
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing
Enter, analyze, audit, maintain, and accurately input the Organizations data in data base
Liaise with Managers, Co-Workers and other outside sources
In conjunction with the Organizations Managers, staff and volunteers, work and communicate with patients, families and other outside sources.
PSW
Bobby’s Hospice
10.2010 - 03.2013
Receive and implement verbal directions from supervising Nurse Manager and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
Patient treatments, charting to supervisor and in patient Progress Notes on individual patient concerning their condition by charting and imputing patient information
Trained for Housekeeping Department - Environmental Services, Responsible for Patient’s rooms for the cleaning, disinfecting and carbolization (if necessary) for infection control
Responsible for the cleaning and disinfecting of rooms and areas of the facility
Assist department with deep cleans
Worked in/assisted Housekeeping department to cover sick/vacation time/working short
In conjunction with supervising Nurse Manger, LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Trained for Food Services Department - part of our daily duties would ensure the Patient’s nutritional needs where met by being performed by PSW’s
Worked in Food Services to cover sick/vacation time.
04.2010 - 09.2012
Parkland in the Valley, Embassy Hall, CCA/PSW Duties:
Receive and implement verbal directions from supervising Clinical Care Coordinator and LPN concerning instructions of duties needed to be performed during the shift
Consultation with in house Restorative LPN, specialists, therapists, Extra Mural regarding resident therapeutic treatments, preparing for appointments
In conjunction with supervising Clinical Care Coordinator, LPN and nursing staff, I would be responsible for preparation and maintaining of the physical, mental and emotional needs of the clients under my care, ADL’s
Charting to supervisor and in clients Progress Notes on individual clients concerning their condition by charting and imputing client information
Client treatments
Legal Assistant
Grew MacDonald Bateman Law Firm
05.2009 - 11.2009
Receive, review submitted client/court data for
completeness and accuracy before actual data entry/client document preparation into data base
Ability to recognize errors when entering and or changing client/court data in data base
Enter, analyze, audit, maintain, and accurately input client data in data base
In conjunction with firm lawyers and staff, work and communicate with clients, legal and other outside sources
Liaise with clients, lawyers, legal and other outside sources
Office Administrative Duties, Reception, Maintain client information and documents, Accounts Receivable/Payable, Billing/Invoicing, Collections, Correspondence, Letters, Memo’s, E-mail, Faxes and Courier
Preparation of Legal Documents and Court Documents
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing
Learn the different procedures and various work areas
Ex
PC Law Data Base, SNB Planet Data Base, Accounts Receivable
Data Collector
ICT, Dunn & Bradstreet
11.2008 - 05.2009
Receive, review submitted data for completeness and accuracy before actual data entry into data base
Ability to recognize errors when entering and or changing data in data base
Learn the different procedures and various work areas
Enter, analyze, audit and accurately input data in data base
Liaise with company owners
In conjunction with supervisors and staff, work and communicate with company owners.
Councilor
AIL Canada
08.2008 - 10.2008
Duties:
Deliver and explain clients’ supplementary benefits; Accident and hospitalization
Assess and explain clients Final Expense needs
Needs Analysis- Review with clients what they have for Life Insurance/Term Insurance coverage for themselves to protect their themselves and families
Dependents, Spouse/Children, Review Term Insurance to cover the living parent/spouse, child/children, guardian of children in the event of clients’ death
Organize and schedule appointments with clients
Maintain the client information and documents
Continue to learn the different products and services offered to clients
Train other members of the team on this
Participate in weekly team meetings.
Master Data Support
Master Data Group
07.2007 - 05.2008
Receive, review submitted data for completeness and accuracy before actual data entry into JD Edwards data base
Ability to recognize errors when entering and or changing data in JD Edwards data base
Enter, analyze, audit and accurately input master data in JD Edwards data base
Proficient and Knowledgeable using programs within Office XP Professional, WordPerfect 2002, Excel and Outlook
Data entry and typing
In conjunction with supervisors and Master Data staff, work and communicate with Internal Company Customers
Liaise with end users within the business
Develop documentation of Master Data’s procedures, maintain the information and develop into Reference Manuals.
Geriatric Attendant
Grass Home, Special Care Home
01.2005 - 01.2006
Rocmaura Nursing Home
01.1998 - 01.2006
Riley’s Home Care
01.2004 - 01.2005
Private nursing care provide
Olsten’s Health Care
01.1993 - 01.1996
Owner/Operator
Child Care
01.1991 - 01.1996
Education
WorkSafe NB BIF – Back in Form Trainer - WorkSage NB BIF - Trainer
Assistant Food Service Director - Catering at SAGE Dining Services At Saint Mary's HallAssistant Food Service Director - Catering at SAGE Dining Services At Saint Mary's Hall