Stace saint-jean
Rockland
Summary
Hardworking Mover proficient in safely and securely packing and transporting customer property. Friendly and outgoing professional with strong communication skills and collaborative nature. Delivers materials on time to maximize customer satisfaction.Dedicated Mover focused on route planning, maintenance and safety. Consistently delivers materials on time to maximize customer satisfaction. Organized in load planning, packing and loading.Ecient mover with 3 years of experience transporting a wide variety of items from one location to another. Quick to assess items, apply protective wrapping, and load into truck according to weight and size. Maintained quality of work while meeting strict deadlines.Dedicated Mover skilled in route planning, maintenance and safety. Smoothly deliver materials on-time to maximize customer satisfaction. Proven history of providing best-in-class customer service with fantastic attention to detail and knowledge of moving protocols.
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Service Advisor
Canadien tire
Rockland
05.2024 - Current
- Assisted customers with product inquiries and service recommendations.
- Scheduled appointments for vehicle maintenance and repairs efficiently.
- Processed service orders and maintained accurate records for customer transactions.
- Collaborated with technicians to ensure timely service delivery and quality assurance.
- Educated customers on vehicle care, enhancing their understanding of services offered.
- Managed customer follow-ups to confirm satisfaction and address concerns promptly.
- Utilized point-of-sale systems for processing payments and managing inventory effectively.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Resolved customer complaints in an efficient and courteous manner.
- Greeted customers and addressed their needs in a professional manner.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Mover
Boyd
Rockland
03.2022 - 08.2023
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Assisted team members with loading and unloading tasks when needed working cooperatively within a team environment to accomplish goals efficiently.
- Secured items using blankets, straps, and ropes during transport.
- Assisted team members in organizing items for optimal space use.
- Followed safety protocols to minimize risks during moving operations.
- Communicated effectively with clients to understand their specific needs.
- Maintained cleanliness of equipment and moving trucks regularly.
- Collaborated with team members to ensure timely completion of tasks.
Sales Associate
Shoppers
Rockland
05.2021 - 09.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selections and inquiries daily.
- Maintained accurate inventory levels through regular stock checks.
- Processed transactions efficiently at the cash register.
Education
High School Diploma -
Adult School
Sudbury, ON 05.2024 - 05.2026
Skills
- Packing Expertise
- Teamwork
- Strong work ethic
- Communication
- Leadership qualities
- Invoice Verification
- Delivery Management
- Site Cleaning
- Truck Loading
- Freight Labeling
- Customer service
- Time management
- Communication skills
- Sales techniques
- Inventory management
- Price quoting
- Process improvements
- Maintenance reporting
Languages
- English
- French
Timeline
Service Advisor
Canadien tire
05.2024 - Current
High School Diploma -
Adult School
05.2024 - 05.2026
Mover
Boyd
03.2022 - 08.2023
Sales Associate
Shoppers
05.2021 - 09.2021