Highly focused, confident and Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
Overview
5
5
years of professional experience
Work History
Contractor Cleaner
Australia I Stellar
01.2017
Prepare designated areas to clean
Perform cleaning duties in offices and houses
Disinfect all cleaning areas
Operate cleaning equipment
Cleaner / Concierge
Australia I Menzies Group
01.2018
Prepare Cleaning and polishing toilets, taps, sinks, bathtubs
Washing floors, removing stains, and vacuuming
Empty all waste baskets and rubbish bins
Carpet cleaning
Maintaining, organizing and ordering resources and materials.
Cleaner Supervisor
Australia | Quad Services
01.2019 - 01.2020
Training new employees
Evaluate team performance
Assign team members to different work areas
Support teams with mopping or vacuuming when needed
Prepare weekly sheet reports
Assistant Manager
BEST Service Pros
11.2021 - Current
Trained and mentored all new personnel to maximize quality of service and performance.
Completed schedules, shift reports, and other business documentation.
Increased employee performance through effective supervision and training.
Completed financial tasks by estimating costs and preparing and managing budgets.
Conducted regular audits of public spaces and staff work areas to maximize quality control.
Education
Community Service Diploma - Social Work
Strategix College
Brisbane, Australia
2020
Administrative Law Post-Degree Certificate - Law Studies
Universidad De Medellin
Medellin, Colombia
12.2016
Bachelor - Law, Administrative
Medellin University
Medellin, Colombia
2015
Skills
Leadership
Committed and dedicated
Dynamic and attentive
Quick and Efficient
Staff Training
Process Improvement
Hospitality Management
Team Supervision
Schedule Preparation
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Assistant Manager
BEST Service Pros
11.2021 - Current
Cleaner Supervisor
Australia | Quad Services
01.2019 - 01.2020
Cleaner / Concierge
Australia I Menzies Group
01.2018
Contractor Cleaner
Australia I Stellar
01.2017
Community Service Diploma - Social Work
Strategix College
Administrative Law Post-Degree Certificate - Law Studies