Shivam Behal
Lloydminster,AB
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
La Source
09.2021 - 11.2023
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
STORE SUPERVISOR
Sherwin-Williams Paint Store
03.2020 - 09.2021
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
SALES REPRESENTATIVE
Sherwin-Williams Paint Store
07.2019 - 03.2020
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Certificate - Certified Professional Sales Person
National Association of Sales Professional
05.2022
Advanced Diploma - Business Administration And Commerce
Canada College
Montréal, QC10.2021
Skills
- Budget Planning
- Team Development
- Staff Evaluation
- Program Planning
- Office Management
- Inventory Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor of Operations
La Source
09.2021 - 11.2023
STORE SUPERVISOR
Sherwin-Williams Paint Store
03.2020 - 09.2021
SALES REPRESENTATIVE
Sherwin-Williams Paint Store
07.2019 - 03.2020
Certificate - Certified Professional Sales Person
National Association of Sales Professional
Advanced Diploma - Business Administration And Commerce
Canada College
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