Sruthy Sundaresan

1. Assisted in training new hires, sharing best practices and providing support for their integration into the team

2. Displayed adaptability by taking on various roles within the warehouse as needed,including picking, packing, receiving, shipping or inventory control duties

3. utilized company software effectively for tracking shipment, managing inventory levels, and updating order statuses accurately

4. Assisted with recognizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently

5. Supported continuous improvement initiatives within the facility by participating in process evaluation and implementing recommended changes when necessary

• Increased customer loyalty through the development of personalized relationships with clients.
• Participated in industry conferences and networking events to establish lasting connections with potential clients and partners alike.
• Streamlined communication between departments for enhanced client support and faster issue resolution.
• Reduced call center wait times by efficiently managing incoming requests and delegating tasks effectively.
• Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
• Managed high-profile accounts, ensuring consistent delivery of exceptional service for continued business growth.

• Increased efficiency by streamlining accounting processes and implementing new financial software.
• Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
• Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
• Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
• Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.