Srividya Mohan Murali
Canada
Summary
Accomplished IT Service Delivery and Operations Leader with over two decades of extensive expertise in orchestrating large-scale ERP projects, consistently aligning IT strategies with business growth objectives. Demonstrates a strong ability to lead cross-functional teams, optimize enterprise system integration, and enhance client satisfaction through innovative solutions. Passionate about driving digital transformation and fostering a culture of continuous improvement in complex environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Director Applications
LTIMindtree
11.2022 - 11.2024
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Led teams of up to 30 personnel, supervising daily performance as well as training and improvement plans.
- IT head for Trophy Foods Canada, leading and providing end to end ownership, support and delivery of ERP Oracle EnterpriseOne, ESKER and DSI WMS.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Collaborated with senior management, business partners and other technology stakeholders to develop the vision, strategy and focus areas for the transformation initiatives
- Lead IT Operations of monitoring, business support, Jira management/optimization, core application uptime, user experience and lifecycle management
- Facilitated communication between IT and business units, driving successful project outcomes
- Key liaison to the business community to ensure stakeholder needs are well understood and met by the sustainment support and project delivery teams
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Led ERP team of 17+, including project managers, developers, and analysts, to ensure successful project delivery and ongoing support
- Developed and managed project budget, optimizing resource allocation and ensuring cost-effectiveness (Opex/Capex)
- Triage system issues, managed changes/requests addressing design impacts to system development strategies
Project Lead – Business Transformation
Chubb Fire and Security
07.2019 - 10.2022
- Key liaison with senior leadership ensuring smooth IT applications aligning with business goals
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Balanced multiple projects simultaneously, maintaining focus on priorities and deadlines.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout project lifecycle.
- Managed 20+ Direct reports including vendors and responsible for cross functional training between team members
- Owned project budget and resourcing with stakeholders (Opex/Capex)
- Lead and contributed to design and implementation of standardized applications and custom solutions to support business requirements, ensuring stakeholder specifications are well understood, and system support capabilities are clearly defined.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout duration of each project.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
- Provided comprehensive support and end-to-end ownership of portfolio of ERP applications, including Oracle EnterpriseOne, SQL Server, Workday, Microsoft Dynamics, Pro-Quote, FedEx, and ServiceNow, while overseeing decommissioning of legacy HP system
- Effectively negotiated with IT vendors and managed delivery of projects and operational services to support business priorities
- Responsible for design phase deliverables including technical design documents, process flow diagrams, data transformation, mappings, routing, event diagrams,
- Monitored and assessed change efforts to guarantee achieve desired outcomes
- Negotiated contracts (SLAS) and Managed ongoing relationships with key technology partners and system integrators
- Handled disaster recovery procedures for applications including databases and working with implementation partners
- Oversaw change management
- Evaluated and authorized modifications requested in ServiceNow
- Effectively managed and delivered SOX Compliance requirements
Manager - Projects
Cognizant Technology Solution
07.2015 - 06.2019
- Successfully managed large-scale ERP projects simultaneously from inception to completion through effective time management skills and prioritization techniques with 100% customer and business satisfaction
- Lead and implemented Warehouse Management System for Tyco, ensuring smooth data migration
- Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
- Evaluated vendor proposals and selected appropriate partners for successful project execution.
- Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in transaction.
- Successfully Configured Transportation Management System (TMS) for Cengage Learning
- Worked in implementation Coupa, migrating 60TB data, decommissioning legacy systems for CBRE, Canada with 3 million turn around
- Lead application configuration and upgrade to cloud infrastructure with data migration and 40 interfaces for Walmart – Canada, USA, Mexico and Japan and IOT implementation for Walmart Canada
- Managed JDE 9.1 Application support across global regions for BD Medical Devices, ensuring uninterrupted operations and elevated user satisfaction
Technical Consultant
Tech Mahindra
04.2013 - 06.2015
- Led JDE XE to EnterpriseOne 8.12 upgrade, managing data migration and infrastructure transition for Keppel Shipping, enhancing system efficiency
- Coordinated data migration, achieving smooth transition and minimal downtime
- Implemented technical solutions, resolving critical issues and improving system reliability
Project Lead
Wipro Technologies
12.2004 - 04.2013
- Led JDE8.12 application management support for Cargill, ensuring seamless operations and resolving technical issues.
- Technical lead for ERP E1 implementation for Baxter across US, Australia, India, enhancing system performance
- Coordinated 24/7 support for Frontline apps, optimizing team efficiency and service delivery
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
Education
Bachelor Of Technology - Bioinformatics
Sastra University
India06.2004
Skills
- Project Management
- Software Implementation
- Application Architecture
- Business Analysis
- IT Governance
- Strategic leadership
- Analytical Thinking
- Coaching and Mentoring
- Operations Management
- Technical implementation
- Enterprise Software
- Data integration
Certification
- Project Management Certificate | Google
- Software Product Management Specialization | University of Alberta
- Human Resource Management, HR for People Managers | University of Minnesota
- Finance & Quantitative Modelling for Analysts Specialization | University of Pennsylvania
Timeline
Associate Director Applications
LTIMindtree
11.2022 - 11.2024
Project Lead – Business Transformation
Chubb Fire and Security
07.2019 - 10.2022
Manager - Projects
Cognizant Technology Solution
07.2015 - 06.2019
Technical Consultant
Tech Mahindra
04.2013 - 06.2015
Project Lead
Wipro Technologies
12.2004 - 04.2013
Bachelor Of Technology - Bioinformatics
Sastra University
Similar Profiles
MANOJ MMANOJ M
Senior Software Engineer (Managing Position) at LTIMindtreeSenior Software Engineer (Managing Position) at LTIMindtree
Monali MaliMonali Mali
Senior Engineer Cloud and Infra Services at LTIMindtreeSenior Engineer Cloud and Infra Services at LTIMindtree
Kamlesh MadanKamlesh Madan
Software Engineer at LTIMindtreeSoftware Engineer at LTIMindtree
Suraj Prasad DashSuraj Prasad Dash
Senior Specialist - Quality Engineering at LTIMindtreeSenior Specialist - Quality Engineering at LTIMindtree
MEHDI BOUTINMEHDI BOUTIN
Restaurant Manager at Hôtel QuintessenceRestaurant Manager at Hôtel Quintessence