Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Srivardhan Emmadi

Toronto,ON

Summary

Over 2+ years of administrative experience and 1 year of Retail Store Manager experience. Skilled in QuickBooks for accurate bookkeeping, maintaining financial records, and ensuring compliance with accounting procedures. Proficient in office management, including task organization and schedule maintenance. Skilled in providing exceptional customer service, resolving inquiries, and ensuring a positive shopping experience. Strong communication and interpersonal skills, fostering teamwork and positive relationships. Committed to delivering outstanding results in fast-paced, dynamic environments. Seeking an opportunity to leverage my diverse skill set and contribute to operational excellence and growth within an organization. Experienced in using Microsoft Office for creating documentation work products and presentations. Effective communicator and team player.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Advantage Car & Truck Rentals
08.2022 - Current
  • Collaborated with the management team to streamline rental processes, resulting in improved customer satisfaction and reduced wait times
  • Utilized QuickBooks for bookkeeping tasks, maintaining accurate financial records, and ensuring compliance with accounting procedures
  • Managed customer inquiries, reservations, and rental agreements, providing exceptional service and resolving any issues promptly
  • Coordinated with insurance companies and ensured all necessary paperwork was completed accurately and promptly
  • Exhibits polite and professional communication via phone, e-mail, and mail
  • Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results
  • Conducted vehicle inspections before and after rentals to document any damages and ensure proper maintenance
  • Trained new employees in rental procedures, customer service, and vehicle maintenance.

Office Administrator

Jaya Sri Education Society
05.2019 - 03.2020
  • Organizing events to promote the courses and services to students and Scheduling course timetables and class hours
  • To assist with school and administrative inquiries for staff and the public
  • Create and distribute flyers, invitations, newsletters, and other correspondence for board-sponsored conferences/workshops and in-service activities
  • Serve as the first contact in Inclusive School and Community Services by assisting and responding appropriately to visitors
  • Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
  • Answering learning center emails and phones
  • Assisting in recruiting new teachers
  • Assisting in preparing student progress reports and assessment reports
  • Providing guidance to students and communicating with students and parents.

Assistant Store Manager

Reliance Retail Limited
08.2018 - 04.2019
  • Ensure adequate coverage for the shop floor during customer service hours and replenishment
  • Send the schedule to a team one month in advance
  • Lead and be responsible for recruitment, interviews, selection, training, and development of new employees
  • Carry out annual performance reviews on each team member in order to manage and motivate individuals as well as provide clear direction and support
  • Responsible for the induction and development of the team by providing on-the-job training and assessing progress, through written reviews and probations Completing payroll activities, including sending new starters, employee changes, and leaving information to HR accurately and on time
  • Train and develop the team to ensure they deliver outstanding customer service and review the team's performance providing immediate feedback (both positive and development) in order to recognize and praise excellent performance and to develop areas of need To identify and proactively manage any poor performance issues using appropriate company policy
  • Completing and updating all retail targets and communicating to the team
  • To ensure all HR and H&S policies and procedures are adhered to.

Education

Post Graduation - Global Logistics -

Seneca College
Toronto, ON
05.2022

Post Graduation - Accounting -

Seneca College
Toronto, ON
08.2021

Bachelor of Business Administration (BBA) -

K L University
04.2018

Skills

  • Exhibits superior communication and conflict-resolution skills
  • Budgeting and Book keeping
  • Excellent organizational and time management skills
  • Attention to detail and accuracy
  • Proficient in Microsoft Office Suite
  • Quick learner and adaptable
  • Invoice Processing
  • Spreadsheet Management
  • QuickBooks Expert
  • Office Administration
  • Supply Chain Management
  • Logistics Management
  • Warehouse Operations
  • Accounts Payable
  • Cash Management

References

Available upon request.

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Administrative Assistant

Advantage Car & Truck Rentals
08.2022 - Current

Office Administrator

Jaya Sri Education Society
05.2019 - 03.2020

Assistant Store Manager

Reliance Retail Limited
08.2018 - 04.2019

Post Graduation - Global Logistics -

Seneca College

Post Graduation - Accounting -

Seneca College

Bachelor of Business Administration (BBA) -

K L University
Srivardhan Emmadi