Sritanma Banerjee
Langley,Canada
Summary
Reliable, top-notch retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Bath And Body Works, Limited Brands
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelled items, and arranged according to planogram or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organised cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganising products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service and Order Management Associate
Sport Chek
02.2023 - Current
- Demonstrated exceptional customer service skills by actively listening to customer needs, resolving promptly
- Skillfully operated the POS system, adeptly managing Cash transactions and returns
- Expertly managed inventory operations, including efficient merchandise receiving, processing, and replenishment while maintaining meticulous records
- Delivered prompt and effective phone support, addressing product inquiries and swiftly resolving customer issues
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Sales Associate
Decathlon Sport India
04.2021 - 08.2022
- Engaged customers, assessed needs through meaningful conversations
- Effectively communicated product features, empowering informed choices
- Maintained product availability, offered alternatives for out-of-stock items
- Managed online orders, ensuring efficient processing
- Operated POS system with precision
- Proactively managed inventory, overseeing stock movement and replenishments
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Post Baccalaureate Diploma in Opertaions and Supply Chain Management -
Kwantlen Polytechnic University
12.2023
Skills
- Customer Service
- Time Management Skills
- Cashiering
- Inventory control
- Distribution Order Management
- Shipping/Receiving
- Display Setup
- Money Handling
Languages
English
Hindi
Details
Langley, Canada, +1 7788612094, sritanma04@gmail.com
Availability
- Monday, 5:00 PM, 10:00 PM
- Tuesday, 5:00 PM, 10:00 PM
- Wednesday, 5:00 PM, 10:00 PM
- Thursday, 5:00 PM, 10:00 PM
- Friday, Full time
- Saturday, Full time
- Sunday, Full time
Timeline
Retail Sales Associate
Bath And Body Works, Limited Brands
09.2023 - Current
Customer Service and Order Management Associate
Sport Chek
02.2023 - Current
Sales Associate
Decathlon Sport India
04.2021 - 08.2022
Post Baccalaureate Diploma in Opertaions and Supply Chain Management -
Kwantlen Polytechnic University
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