A versatile professional with more than nine years of experience in onboarding of clients into Private Equity & Hedge funds in the investment Banking & Investor Operations Process.
Skillful in maintaining and reviewing every change related to Investor profiles into financial database and other customer identification checks.
Demonstrated capability to coach, mentor and train new hires and take up new challenges and stabilize process.
Proven track record of successfully managing multiple queues, projects and process on the onshore platform.
Adapt at utilizing various platforms and applications like Pega, Investran and CME.
Overview
12
12
years of professional experience
Work History
Senior Associate Team Level 2
Apex Fund Services LLP
12.2022 - 04.2023
Manage and allocate tasks to resources, while ensuring deliverables are completed on time, according to plan and at a high level of quality.
Handled daily catch-up calls, with onshore and offshore and periodic board meetings thereby acting as a primary day-to-day contact with cliets and other fund participants.
Performing Fund setup, Investor setup, company setup, contacts and circulation list updates over investor portal.
Linking, updating and deleting of investors, contacts, address and bank wire details to the funds over investor portal.
Invoices reading and processing payments through payment platforms.
Performing Mail merge activities to send Financial Notices/Statements to the investors.
Ensuring adherence to the Legal and compliance teams while reviewing the wire instructions.
Maintaining tracker for Capital call Transactions.
Ensuring CDD sign off for all investors before capital transactions.
Team Lead (Senior Associate)
JP Morgan Chase & Co
09.2016 - 12.2022
Handling Financial transactions like bill payments, withdrawals, and deposits.
Coordinating with the Accounts and Credit team for transaction approvals and for Mergers and deactivations.
Handling the market mergers and acquisitions transactions
Onboarded new investors and clients into Private Equity and Hedge funds for a leading US Asset Management Bank.
Handle the daily and weekly calls with the onshore & and offshore teams.
Understand requests for action after receiving them from authorized sources before taking action.
Handle escalations, research and identify solutions leading to timely closure.
Generate weekly and monthly MIS reports.
Maintained and reviewed every change related to investor profiles into the financial database.
Providing high-quality customer experiences and suggesting operational upgrades when there is a chance to do so to advance and attain operational excellence.
SME/Analyst
Cognizant Technology Solutions, Alternative Investments
05.2011 - 09.2016
Private Equity and Hedge Funds, Team: Investor Operations
Platform Experience:
Investran: Internal Employee/Investors Data Source/Sungard/Laserfische/IRIS
Responsibilities:
Onboarded new investors and clients into Private Equity and Hedge funds for a leading US Asset Management Bank.
Performed customer identification checks required for various applications like Investran, Aria, and CME.
Maintained and reviewed every change related to investor profiles in the financial database.
Review the completed subscription documents per the AML/KYC/CID standards.
Handling Wire Transactions of the highly net-worth individuals.
Work with the FATCA (Foreign Account tax Compliance ACT) team which deals with clients' tax forms.
Handling various adhoc projects and also authenticated & Confirmed investor - related details for reference data management.
Education
Project Management -
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON
12.2023
MBA - Finance
Osmania University
India
06.2013
Bachelor of Commerce - Accounting
Osmania University
India
03.2011
Skills
Customer support
True Investment Manager Identification
Calls, Escalations & Team Management
Quality Check
MIS Preparation
Training & Mentoring
Data Management
Offering solutions to issues
Handling service now
CIFC
TAT/SLAs
MS Office
Timeline
Senior Associate Team Level 2
Apex Fund Services LLP
12.2022 - 04.2023
Team Lead (Senior Associate)
JP Morgan Chase & Co
09.2016 - 12.2022
SME/Analyst
Cognizant Technology Solutions, Alternative Investments
05.2011 - 09.2016
Project Management -
Conestoga College Institute of Technology And Advanced Learning