Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
6
6
years of professional experience
Work History
Key Holder
Fat Bastard Burrito
St. John's, Newfoundland and Labrador
07.2023 - Current
Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
Tracked stock movement to ensure availability of merchandise for customers.
Secretary
Integrated Staffing Limited
St. John's, Newfoundland and Labrador
07.2021 - 08.2023
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Processed invoices for payment; tracked payments received from vendors and clients.
Line Cook
Mary Browns
St. John's, Newfoundland and Labrador
05.2023 - 05.2023
Performed basic knife skills such as dicing onions or slicing meats.
Plated dishes according to restaurant presentation standards before delivering them to customers.
Restaurant Team Member
Three sisters vietnamese subs
St. John's, Newfoundland and Labrador
07.2021 - 12.2022
Assisted in taking customer orders and providing recommendations.
Trained new team members on restaurant policies and procedures.
Dishwasher
The Merchant Tavern
St. John's, Newfoundland And Labrador
05.2022 - 05.2022
Disposed of glassware that had been broken or chipped according to safety procedures.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Security
Allied Universal
St. John's, NL
06.2021 - 07.2021
Maintained security protocols for confidential information.
Monitor security cameras for suspicious activity.
Loyalty and Retention Specialist
S&P Data
St. John's, Newfoundland and Labrador
06.2020 - 06.2020
Generated monthly reports outlining progress made towards meeting retention objectives.
Created personalized communication plans for key accounts based on individual needs and preferences.
Restaurant Team Member
Mucho Burrito
St. John's, Newfoundland and Labrador
02.2020 - 06.2020
Assisted in taking customer orders and providing recommendations.
Prepared food items such as salads, sandwiches, desserts, as needed.
Steward
St. John's Convention Centre
St. John's, Newfoundland And Labrador
11.2019 - 12.2019
Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
Followed all company guidelines related to food safety standards during meal preparation.
Dishwasher
Scaddabush Restaurant and Bar
Toronto, Ontario
06.2019 - 07.2019
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Kitchen Helper
Mogul Restaurants
St. John's, Newfoundland and Labrador
01.2019 - 04.2019
Cleaned ovens and grills after each use according to established procedures.
Assisted chefs in plating dishes for presentation.