Disniya Balakrishnan
Brampton,ON
Summary
Dedicated and compassionate personal care aide with care internship experience providing exceptional care to needy individuals. Seeking a position to leverage my experience in assisting with daily living activities and promoting client independence in a supportive and collaborative environment.
Overview
11
11
years of professional experience
Work History
Personal Support Work – Course Internship
Aspira Villa Da Vinci Retirement
, ON
01.2025 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Team Member
Esso Patrol Station
Hurontario
01.2023 - Current
- Handling of Cash and Eftpos transaction
- Dealing with the customers and assist with retail process
Retail Member
OSL Retail Service Inc
Mississauga, Canada
01.2023 - Current
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
Marketing & Administrative Officer
BMICH Sri Lanka
, Sri Lanka
01.2022 - 12.2022
- Hosting training and programmes
- General office administration
- Look after reception and phone handling
Assistant to the Director
Asian Lanka International Pty Ltd
01.2018 - 12.2019
- Look after overall company’s administration including reception
- Drafting correspondence and letters as per the instruction
- Dealing with clients to explain the property details
- Look after overall payroll
Marketing Manager
Asia and Ruvishia Advertising Pvt Ltd
01.2017 - 12.2018
- Developing and managing advertising campaigns.
- Researching demand for the organization's products and services.
- Directing, planning and coordinating marketing efforts.
- Communicating the marketing plan with the management as well as team
- Handle customer queries, complaints and resolve them in a courteous manner.
- Train of new staff in every day processes and tasks to ensure consistency in service delivery
Marketing Executive
Asia and Ruvishia Advertising Pvt Ltd
01.2016 - 12.2016
- Overseeing and developing marketing campaigns
- Organising events and product exhibitions
- Monitoring performance of the sales team
- Coordinating internal marketing and an organisation’s culture
- Compiling and distributing financial and statistical information
Management Assistant Trainee
Sri Lanka Bureau of Foreign Employment (Welfare Division)
, Sri Lanka
01.2015 - 12.2015
- Directing migrant employees and attending to their issues during
- Recording complaints and assisting the employees in insurance claim process
- Data entry for internal and external reporting process
- Dealing with the client correspondence
Education
Diploma - Personal Support Worker
Rivers Career College
01-2025
Higher National Diploma - Business Management
London Tec City Campus
01-2019
Diploma - Computer Studies
London Tec City Campus
01-2016
Diploma - English
London Tec City Campus
01-2015
Skills
- Strong communication
- Empathy
- Physical support
- Emotional support
- Medication administration
- Meal planning
- Time management
- Adaptability
- Personal hygiene
- Mobility assistance
- Record keeping skills
- Leadership
- Decision-making
- Collaboration
- Quality assurance
- Client relations
- Employee training
- Critical thinking
References
- Melicia St Aimee, Aspira Villa Da Vinci Retirement Home, 7371 Martin Grove Road, Woodbridge, 647 761 2471
- Sahanah Thirukumar, Manager, Victori Esso Caledon, 14010 Hurontario Street, Caledon, 647 455 0390
Timeline
Personal Support Work – Course Internship
Aspira Villa Da Vinci Retirement
01.2025 - Current
Team Member
Esso Patrol Station
01.2023 - Current
Retail Member
OSL Retail Service Inc
01.2023 - Current
Marketing & Administrative Officer
BMICH Sri Lanka
01.2022 - 12.2022
Assistant to the Director
Asian Lanka International Pty Ltd
01.2018 - 12.2019
Marketing Manager
Asia and Ruvishia Advertising Pvt Ltd
01.2017 - 12.2018
Marketing Executive
Asia and Ruvishia Advertising Pvt Ltd
01.2016 - 12.2016
Management Assistant Trainee
Sri Lanka Bureau of Foreign Employment (Welfare Division)
01.2015 - 12.2015
Diploma - Personal Support Worker
Rivers Career College
Higher National Diploma - Business Management
London Tec City Campus
Diploma - Computer Studies
London Tec City Campus
Diploma - English
London Tec City Campus