Srimathi Dhayalan
Waterloo,ON
Summary
A dedicated and customer-focused individual seeking a Part-Time Attendant position at The Reuter Market, Conestoga College – Reuter Drive Campus. Eager to utilize my strong interpersonal skills, cooking abilities, and extensive knowledge of food safety to contribute to the positive guest experience and meet organizational objectives.
Overview
1
1
Certification
Work History
SALES ADVISOR
CDS (Club Demonstration Services) At Costco
05.2024 - Current
- Engaged with customers to demonstrate various products, enhancing their shopping experience and driving sales
- Cooked food for demonstrations, showcasing product versatility and taste
- Increased sales by offering advice on purchases and promoting additional products.
- Set up and maintained demonstration areas, ensuring they were clean, attractive, and well-stocked
- Worked closely with Costco staff to ensure seamless integration of demonstration activities within the store
- Collected customer feedback and reported insights to improve future product demonstrations and marketing strategies
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
CREW MEMBER
RAJA CHETTINAD RESTAURANT
01.2024 - 04.2024
- Delivered attentive service to patrons, ensuring a positive dining experience
- Took and accurately processed customer orders, addressing any special requests or dietary restrictions
- Collaborated with kitchen staff to ensure timely delivery of orders and maintained cleanliness in the dining area
- Assisted in food preparation, demonstrating cooking skills and adhering to food safety standards
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Post Graduate Diploma - Big Data Solution Architecture
Conestoga Institute of Science And Technology
Kitchener, ON04.2025
Post Graduate Diploma - Reporting System And Database Development
Conestoga Institute of Science And Technology
08.2024
Bachelor of Science - Electrical And Electronics Engineering
PSG College of Technology
Coimbatore05.2017
Skills
- POS System Operations
- Sales Techniques (Upselling, Cross-selling)
- Inventory Management
- Communication
- Cooking
- Food Safety Knowledge
- Sales experience
- Customer service experience
- Brand Awareness
- Building rapport
- Persuasion techniques
Certification
- Smart serve certificate
- Costco Food Safety Test Certificate
Hobbies
Cooking
Upscaling Textiles
Fruit Carving
Timeline
SALES ADVISOR
CDS (Club Demonstration Services) At Costco
05.2024 - Current
CREW MEMBER
RAJA CHETTINAD RESTAURANT
01.2024 - 04.2024
Post Graduate Diploma - Big Data Solution Architecture
Conestoga Institute of Science And Technology
Post Graduate Diploma - Reporting System And Database Development
Conestoga Institute of Science And Technology
Bachelor of Science - Electrical And Electronics Engineering
PSG College of Technology
- Smart serve certificate
- Costco Food Safety Test Certificate
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