SRILEKHA CHINTAPALLI
Mississauga,ON
Summary
Personable Technical Consultant with 3 years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technical Consultant
Tata Consultancy Services
09.2019 - 09.2022
- Recommended technology upgrades to improve client security.
- Investigated system issues and implemented resolutions to reduce downtime.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Presented business leaders with ROI estimations to drive project planning.
- Enhanced and reconstructed computer systems to increase efficiency.
- Improved systems with addition of new features and infrastructure.
- Maintained authoritative knowledge through continued education and ongoing training.
- Educated stakeholders on data protection tactics to reduce breaches.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Offered input for complex documents to support client-ready final versions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Collaborated with upper management to drive strategy and implement new processes.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Technical Analyst
TCS Kohinoor Park
06.2018 - 08.2019
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Performed quality assurance and quality control assessments of support ticket fulfillment.
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
- Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
- Collected and monitored incoming data from sources such as remote sensors, third party vendors and visual inspection.
- Prepared technical responses to requests for quotes, assigning costs, timeframes and alternative solutions.
- Mitigated risk and managed liability by proactively applying latest cybersecurity advisories and best practices to internal operations and product development.
- Monitored alignment of individual development teams with policies, suggesting changes and remediation efforts where needed.
- Published technology roadmaps for multi-site facility installation, designing purchasing and installation plans based on customers' budgets and technical needs.
- Studied business functions and evaluated requirements to establish operational objectives.
- Tested modified programs to correct adverse impacts on programs or systems operations.
Education
Post-Degree Certificate - Data Management And Analytics
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON01.2023
B.tech - Computer Science Engineering
Gayatri Vidya Parishad College Of Engineering
India02.2017
Skills
- Competitive Benchmarking
- Cost Estimates
- Business Process Analysis
- Data Management
- Software Diagnosis
- Component Replacements
- MS Office Proficiency
- Windows Vista
- Mac Systems
- User Experience
- Windows 10
- Adobe Flash
- Jira
- Unix
- Linux
Accomplishments
- Did a project on “Vehicle Detection System” using Arduino
- Did a project on “Gesture Controlled Robot Car” using Arduino
- Did a project on “Bore Hole Protection System” using Arduino and got selected as a “Best Innovative Project” by APTIA
- Currently working on “MANHOLE DETECTION SYSTEM “ and “GESTURE CONTROLLED BOMB DETECTOR”
- Received “Special Service Achievement” award from client on my successful completion of the critical Deployments
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Certification
- Completed Certification in “Internet Of Things” from Stanford University
● Completed Certification in “Elements Of Artificial Intelligence” with ECT credits from University of Helsinki
Timeline
Technical Consultant
Tata Consultancy Services
09.2019 - 09.2022
Technical Analyst
TCS Kohinoor Park
06.2018 - 08.2019
Post-Degree Certificate - Data Management And Analytics
Conestoga College Institute of Technology And Advanced Learning
B.tech - Computer Science Engineering
Gayatri Vidya Parishad College Of Engineering
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