SRILAKSHMI R

• Sorting Business Need: Gathered requirements using BRD – Business requirement document through Agile methodology to finalize scope with product and Onshore/Offshore stakeholders.
• Meeting Stakeholders & development team: Elucidated requirements to development teams and perform GAP analysis to complete all tasks in a seamless manner to yield positive results. Hence, Performed E0 Sizing with Impacted applications and understand efforts required from each of t systems involved as part of the project.
• Determining Feasibilities: Proposed solution requirements by updating OPPM (Portfolio Management-Investment tracking tool) by presenting it to development and other concern teams.
• Present the plan: After the plan is ready, documented it by creating EPICS and subsequent user stories in JIRA and provided walkthrough to project teams to obtain the story points required for each of them and conduct essential pieces of training.
• Project Implementation: Assign tasks to teams concerned about infrastructural changes or technical advancements to keep track of requirements.
• Testing: Changes were tested to ensure that strategies work fine and give the expected results.
• Problem Solving: Identified problem areas in business process and found apt solution by analyzing root cause behind the issue and right way to solve them.
• Led cross-functional teams to successfully complete complex projects on time and within budget.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Projects Handled:

Domain: NAM Retail Banking

Domain Knowledge to run a financial service end-to-end. It covers the transaction and distribution process, the ways in which customers interact with the system, products, and services the organization offers, and the technology involved.

Pricing change for Citi Elevate & Average Balance capability to existing digital dashboard: [AGILE]
Citi wants to implement different pricing rule for Elevate standalone savings account since customers are priced similar to a checking account when the HYSA becomes the primary account when the checking account is closed and also display previous month’s average balance to digital dashboard for better client’s experience.
Enable Canada p& R check Processing: [AGILE]
Consumer bank wants to build functionality to allow Canada corporate check file processing in FTM. This will include file validation, IQA , Reject Repair, Creation of downstream posting files to Flexcube Canada and downstream data feeds as needed to internal Citi Canada systems. FTM must supply applicable settlement reporting on demand. Citi Canada to also be enabled on the NCR Passport system with the ability to perform balancing before downstream feed to FTM.
IVR Auth ANI Spoof Prevention: [WATERFALL]
Retail banking system implements ANI Validation tool “Pindrop Express” that will provide evidence of trust and will reduce the customer effort required to authenticate and allow passive authentication for a customer to service their account. The tool will evaluate the validity before the caller reached the IVR. The IVR and customer servicing applications (Eclipse) will have different treatments of how the customer will be authenticated and what transactions will be allowed based on the spoofing result and the incoming number matching to the account.

• Evaluated vendor proposals for technology solutions, ensuring alignment with organizational needs and budget constraints.
• Designed and developed data pipelines to acquire, clean and process data.
• Analyzed requirements and creating functional documents.
• Creating FSD – Functional specification document based on finalized business requirements to depict expected solutions and details to Design/Development team.
• Work closely with development team to verify that business needs are fulfilled, and deliverables are produced within specified budget, quality and time.
• Develop system requirements specifications encompassing Functional and Non-Functional requirements.
• Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs.
• Represent Business in system testing and is responsible for signing off UAT test cases and test results.
• Conducting walkthrough on FSDs to internal and external stakeholders for sign-off.
• End to End assistance in SIT and UAT for creation, review and providing approval for test scenarios.

Projects Handled:

Domain: APAC Retail Banking

• Domain Knowledge of Global Payment Processing, SWIFT Processing, Electronic Payment Processing, Global Banking Services (GBS), Payment Clearing Systems (i.e.: G3, NEFT, RTGS, BEFTN, ACH) & Funds Transfer (Low Value Payments, High Value Payments, Real Time Payments, Cross Border Payments).
• KYC/AML, regulations & FATF

SCPAY: [AGILE]
SCPAY was a new payment product developed to handle all ACH transactions for various countries.

RAPID CASH PLUS:

Rapid cash plus is a workflow-based system used for processing outward Telegraphic Transfer (OTT) / Outward Local Transfer (OLT) transactions across Singapore, Malaysia & India.

SINGAPORE HOLIDAY PROCESSING: The objective is to enable all the TP system to process FCY TT payments on both local and weekend holiday. This includes both Incoming and Outgoing payments to the bank.

BLIND CHECK: In order to avoid the errorless in the payment which is processed from Maker to checker there was a revalidation on the critical data elements were introduced where the checked need to re-input all the CDE information in the screen in order to authorize the transaction from the payment processing engine.

• Served as a key member of software testing team as System Integration tester on projects for Standard Chartered Bank .
• Have wider knowledge in payments and SWIFT message handling.
• Strong Knowledge in STLC and SDLC with experience in writing & executing test cases and test scenarios.
• Experience in various types of testing-Black Box, Unit, Integration, Sanity, End to End, Functional, Regression, User Acceptance.
• Interfacing with software developers in areas of creating software test work products, including test cases, test plans, test procedures, and test reports.
• Preparing software test status reports and updated status to management and customers.
• Maintained testing database requirements.
• Developed and managed software test budgets and schedules.
• Played active role in project lifecycle, from reviewing requirements through release and post-launch support.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Gained strong leadership skills by managing projects from start to finish.
• Documented testing procedures for developers and future testing use.

Projects Handled:

INDUSTRIAL TESTING:
This was an opportunity to work on real time with the Singapore clearing system. Where the outgoing and Incoming payments from the other Banks are tested in real time by engaging few other banks from SG.

TECH E:
This project was initiated to replace the eGenera IT Infrastructure with group standard platform which are currently hosted in GDC-East for eBBs. Core Banking application at 25 Markets & Dotopal payments application in 8 markets serves countries across all regions in Asia, Middle East including 3 large volume countries Singapore, India, and Malaysia.

OBSOLESCENCE:
eBBs(Core Banking) and eOPAL(Payment processing) were sharing the single sign on. while were accessing the eOPAL application via the User Interface, the request from the branches will be communicated to the eOPAL application via the HTTP URL mapped. with this change were migrating the access to eOPAL application server from HTTP to HTTPS. So, the data accessed via User Interface (via Branch) will be in secured mode.

SIRESS:
Real time cross border book transfer - Instant delivery of cross currency, cross border payments across accounts in our network. Connect payables services through a single initiation for all domestic, cross border and cross currency payments. This project was a major revenue healer for the bank in Africa region.