Srikanth Sirimani
Summary
A results-oriented professional with strong leadership and time management skills, adept at prioritizing tasks for optimal departmental efficiency. Exemplifies discretion and confidentiality in handling sensitive information. Effective communicator skilled in clear verbal and written interaction. Proficient in business office methods, financial analysis, and computer applications. Demonstrates decisive decision-making and experience in public health services environments. Possesses a remarkable typing speed and the ability to operate various software applications. Proven track record of supervisory success and physical capability to fulfill role requirements.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
CONNECTIVE SUPPORT SOCIETY
04.2023 - 08.2023
- Coordinate and oversee facility maintenance, repairs, and preventive tasks.
- Liaise with external vendors, contractors, and service providers for efficient issue resolution.
- Manage office supplies, equipment maintenance, and administrative tasks.
- Assist in budget planning and monitor expenses for maintenance and administrative needs.
- Collaborate with vendors, obtain quotes, and evaluate performance.
- Ensure compliance with health, safety, and security regulations.
- Maintain accurate records of maintenance activities and expenses.
- Work with different teams to understand their maintenance and administrative requirements.
- Identify process improvement opportunities to enhance efficiency and reduce costs.
- Develop and execute emergency response plans for various scenarios.
- Provide training and guidance on facility-related protocols and procedures.
Customer Service Representative
Sykes Business India
03.2020 - 06.2022
- Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Responded to customer requests for products, services and company information
- Answered customer telephone calls promptly to avoid on-hold wait times
- Handled over 50-80 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services
Event Coordinator
HICC
01.2016 - 01.2020
- Trained and mentored over 80 events planning associates
- Built strong relationships with vendors
- Co-ordinate activities and performances on the stage, distribution of counters
- Double checking all arrangements
- Resolved product issue through consumer testing.
Education
MBA -
University Canada West
BBA - undefined
The National Institute of Tourism and Hospitality
Skills
- Team Collaboration
- Supervision and Staff Coordination
- Planning and Organization
- Training and Instruction
- Facility Management Knowledge
- Financial and Statistical Analysis
- Software Proficiency (Word and Spreadsheet)
- Effective Communication
- Adaptability to Changing Priorities
Accomplishments
- Enhanced maintenance scheduling, reducing downtime by 20%.
- Cut annual maintenance costs by 15% through strategic approaches.
- Elevated vendor satisfaction by 25%, resolving issues promptly.
- Automated document management, saving 30% administrative time.
- Maintained zero safety violations, ensuring a secure environment.
- Reduced emergency response time by 40% with comprehensive plans.
- Provided training, lowering accidents by 25%.
- Streamlined inventory, cutting excess by 20% for savings.
- Created organized workspaces, earning positive feedback.
- Informed decisions through data analysis, optimizing resources.
Hobbies
Travel
Events
Sports
Cooking
Volunteering
Timeline
Administrative Coordinator
CONNECTIVE SUPPORT SOCIETY
04.2023 - 08.2023
Customer Service Representative
Sykes Business India
03.2020 - 06.2022
Event Coordinator
HICC
01.2016 - 01.2020
MBA -
University Canada West
BBA - undefined
The National Institute of Tourism and Hospitality
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