Srijana Yadav
Surrey,BC
Summary
Experienced financial services professional with a proven track record of exceptional customer service, inventory management, and sales success. Skilled in building strong customer relationships, recommending new products, and providing top-notch administrative support. Proficient in electronic and physical filing systems, managing schedules, and coordinating supplies. Bringing 2 years of related experience and a performance-oriented mindset to contribute to the success of the team.
Overview
4
4
years of professional experience
Work History
Junior Assistant
Machhapuchhere Bank Ltd
01.2020 - 06.2022
- Processed dozens of routine bank transactions within established guidelines, such as cashing cheques, accepting deposits and loan payments, and processing withdrawals
- Identified customer needs and recommended new products and services, including credit cards and savings bonds
- Generated sales referrals, cross-sold products, and services, and suggested alternate channels
- Built strong customer relationships by providing exceptional service, resolving issues, and promptly providing relevant information.
Assistant Accountant Intern
Rashtriya Banijya Bank Ltd
12.2018 - 01.2019
- Monitored payment discrepancies and ensured timely financial statement delivery to clients
- Organized a financial filing system for easy access to accounting reports for senior management
- Assisted with preparing journal entries and reconciling bank statements.
Education
MBA - Finance
University of Canada West
Bachelor’s degree - finance
AIMS Institute
2019
Higher Secondary - Accounting
Mithila Institute of Technology
2014
Skills
- Exceptional Customer Service and Satisfaction
- Building Trust Relationships
- Strong Communication and Interpersonal Skills
- Customer Loyalty
- Detail-oriented
- Accurate in Financial Record-Keeping
- Cash Handling Abilities
- Cash Deposits and Receipts
- Operational Excellence
- Microsoft Office Expertise
- Strategic Decision-Making
- Sales and Marketing
- Marketing Tactics
- Scheduling and Coordinating
- Managing Multiple Priorities
- Administrative Duties
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you are not willing to risk the usual, you will have to settle for the ordinary.
Jim Rohn
Timeline
Junior Assistant
Machhapuchhere Bank Ltd
01.2020 - 06.2022
Assistant Accountant Intern
Rashtriya Banijya Bank Ltd
12.2018 - 01.2019
MBA - Finance
University of Canada West
Bachelor’s degree - finance
AIMS Institute
Higher Secondary - Accounting
Mithila Institute of Technology
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