Sri Buvaneswari (Karthika) Shanmugarathanam
Richmond,BC
Summary
Friendly and offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
handling money restocking merchandise and helping customers locate products. History of keeping work areas clean neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Volunteer as Receptionist
Richmond multicultural community services
03.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Teacher Helper
ABC montessori preschool
04.2022 - Current
- Responded to student needs and questions promptly.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat and organized.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
Education
High School Diploma -
09.2024
Skills
- Time Management
- Cash Counting
- Guest Inquiries
- Credit and Cash Transactions
- Cash Management
- Money Handling
Timeline
Volunteer as Receptionist - Richmond multicultural community services
03.2023 - Current
Teacher Helper - ABC montessori preschool
04.2022 - Current
South Hill Education - High School Diploma,
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