Sreevardhan Penumadu
Scrum Master/ Project Manager
Mississauga,ON
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Project Manager
UnitedHealth Group, Optum Technology
Minneapolis, Minnesota
04.2021 - 12.2022
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored project performance to identify areas of improvement and make adjustments.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
Scrum Master
Bank Of America
Plano, Texas
01.2019 - 03.2021
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Monitored and tracked project progress to support timely completion.
- Established and enforced project timelines and deadlines.
- Implemented best practices to drive quality IT project delivery.
- Developed and introduced IT strategies to improve operational efficiency.
- Updated customers and senior leaders on progress and roadblocks.
- Managed various IT projects to meet deadlines and customer requirements.
Scrum Master
Citi Bank
Irving, Texas
05.2017 - 12.2018
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Evangelized Agile as strategic asset of culture and business value.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Worked to provide continuous improvement for product development lifecycle.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Trained personnel on use of IT tools and applications.
- Led cross-functional teams to successfully complete IT projects.
- Resolved staff conflicts and identified potential areas of improvement.
- Monitored and tracked project progress to support timely completion.
- Created and implemented contingency plans to address potential risks.
- Established and enforced project timelines and deadlines.
Scrum Master
Walmart
Bentonville, Arkansas
10.2015 - 04.2017
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Business Analyst
State Bank Of India
Chennai, Tamilnadu
01.2013 - 01.2015
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Executed analysis of risks and identified risk mitigation strategies.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed and implemented data governance policies and procedures.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Provided technical support for troubleshooting analytics and reporting issues.
- Generated ad-hoc reports to evaluate specific business requirements.
- Implemented business intelligence solutions to increase operational efficiency.
IT Technical Support Specialist
HCL
Chennai, Tamilnadu
05.2007 - 05.2013
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
- Managed high levels of call flow and responded to [Type] technical support needs.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Translated complex technical issues into digestible language for non-technical users.
- Used ticketing systems to manage and process support actions and requests.
- Researched product and issue resolution tactics to address customer concerns.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Generated reports to track performance and analyze trends.
- Configured hardware, devices, and software to set up work stations for employees.
- Created user accounts and assigned permissions.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Installed and configured operating systems and applications.
Education
Master of Science - Computer Science
Campbellsville University
Kentucky 08.2021 - 12.2022
Master of Science - Information Technology And Management
Campbellsville University
Kentucky 01.2020 - 05.2021
Skills
Technical Support
Project Management
Advanced understanding of Agile Framework
Staff Management
Functional & Business Requirements
Software Development Lifecycle
Advanced problem solving
Project planning and development
Certification
Certified Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Master of Science - Computer Science
Campbellsville University
08.2021 - 12.2022
Project Manager
UnitedHealth Group, Optum Technology
04.2021 - 12.2022
Master of Science - Information Technology And Management
Campbellsville University
01.2020 - 05.2021
Scrum Master
Bank Of America
01.2019 - 03.2021
Scrum Master
Citi Bank
05.2017 - 12.2018
Scrum Master
Walmart
10.2015 - 04.2017
Business Analyst
State Bank Of India
01.2013 - 01.2015
IT Technical Support Specialist
HCL
05.2007 - 05.2013