Sreerag Padmakumar
Ottawa,Canada
Summary
A recent graduate of the University of Ottawa actively seeking part-time employment. With a strong foundation in organizational skills, a diligent work ethic, and adaptability, I am equipped with the knowledge and expertise acquired during various jobs. Eager to apply all interpersonal, managerial, and engineering abilities to make a valuable contribution to a reputable organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Environmental Scientist
Terrapex Environmental Ltd.
11.2022 - Current
- Performed environmental site assessments and provided remediation recommendations.
- Served as subject matter expert (SME) on environmental regulations and policies.
- Gathered environmental data detailing water, air and soil contaminations.
- Prepared detailed scientific reports or presentations based on findings.
Freelance Photographer
Gareers Photographs
01.2019 - Current
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Completed complex photo shoots at indoor and outdoor venues.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Leveraged camera gear and equipment to express creative vision.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Collaborated with other photographers and videographers to capture special events.
- Assisted clients with creative ideas for photography needs.
Cash Specialist
Zara
08.2021 - 11.2022
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
E-Commerce Associate
Walmart
01.2021 - 07.2021
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
- Maintained working knowledge of company products, services and promotions.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Recommended merchandise and services that would meet customer needs.
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
Security Guard
UCB1
01.2021 - 03.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Server
Dosa And Curries
01.2020 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Grocery Clerk
Foodbasics
04.2020 - 06.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Operated cash register to accurately process and record customer payments.
Customer Service Representative
Beavertails
01.2020 - 03.2020
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Manager
Café Molten Delight
05.2017 - 11.2018
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Secured daily cash by verifying totals and making nightly deposits.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Master of Science - Environmental Engineering
University of Ottawa
Ottawa, ON04.2022
Master of Science - Construction Engineering and Management
SRM University
Chennai, India01.2018
Skills
- Project Management
- Environmental Sampling
- Environmental Remediation
- Site Inspection
- Client Consulting
- Groundwater Testing
- Guest Relations Management
- Stocking and Replenishing
- Cash Handling
- Sales Expertise
- Multitasking Strengths
- Time Management
- Verbal Communication
- Staff Training
- Customer Loyalty
Certification
Saturday & Sunday: Open - Closing
Timeline
Environmental Scientist
Terrapex Environmental Ltd.
11.2022 - Current
Cash Specialist
Zara
08.2021 - 11.2022
E-Commerce Associate
Walmart
01.2021 - 07.2021
Security Guard
UCB1
01.2021 - 03.2021
Grocery Clerk
Foodbasics
04.2020 - 06.2020
Server
Dosa And Curries
01.2020 - 03.2021
Customer Service Representative
Beavertails
01.2020 - 03.2020
Freelance Photographer
Gareers Photographs
01.2019 - Current
Manager
Café Molten Delight
05.2017 - 11.2018
Master of Science - Environmental Engineering
University of Ottawa
Master of Science - Construction Engineering and Management
SRM University
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