Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

SREEMOL BALAKRISHNAN

EMBRUN,Canada

Summary

As an experienced Office Manager with over three years in administrative and operational support, I thrive in environments that demand multitasking, problem-solving, and clear communication. With a background in Engineering, I bring a unique blend of technical skills and business acumen to streamline office functions, enhance productivity, and contribute to organizational success. Currently, I am expanding my skill set by pursuing a Google Data Analytics course to enhance my analytical capabilities. This training is equipping me with essential tools for data-driven decision-making, and I’m excited to integrate these new skills into my work to improve operational performance and provide valuable insights.

Overview

3
3
years of professional experience

Work History

OFFICE MANAGER

MEHMUND GROUP
01.2022 - Current
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

BUSINESS DEVELOPMENT MANAGER

APPLIANCE NOW
01.2023 - 01.2025
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Generated new business with marketing initiatives and strategic plans.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.

Education

High School Diploma -

ST CLAIRE COLLEGE
Windsor, ON
08-2020

Master of Science - Mechanical Engineering

KANNUR UNIVERSITY
KERALA, INDIA
05-2018

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Document management
  • Data analysis
  • Team collaboration
  • Microsoft Office Suite

Languages

English
Full Professional

Timeline

BUSINESS DEVELOPMENT MANAGER

APPLIANCE NOW
01.2023 - 01.2025

OFFICE MANAGER

MEHMUND GROUP
01.2022 - Current

High School Diploma -

ST CLAIRE COLLEGE

Master of Science - Mechanical Engineering

KANNUR UNIVERSITY
SREEMOL BALAKRISHNAN