Summary
Overview
Work History
Education
Skills
Certification Credentials
Technical Skills And Tools
Certification
Languages
Websites
Timeline
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SREEKANTH KATUKOJWALA

Cambridge,ON

Summary

I have 3 years of experience as an L2 Engineer in middleware Application Support, handling monitoring and support for both production and non-production environments. My skills include WebLogic administration on Linux and Windows, application deployment using Jenkins and WLST, and configuring clusters for high availability. I manage JDBC data sources, integrate Apache Web Server with WebLogic, and monitor JVM performance. I also provide 24/7 on-call support and collaborate with DBA and Network teams to handle various requests. I have expertise in manual and automated testing, ensuring software quality through rigorous test case design, execution, and defect tracking. I am proficient in using tools like Selenium, JIRA, and TestNG, and have collaborated closely with development teams to ensure timely and accurate bug resolution.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical process specialist

INFOSYS
03.2018 - 01.2021
  • Performs daily server health monitoring
  • We are using the USM tool for monitoring critical and major alarms, if it’s more severe we will work with the onshore team for resolution
  • Implementing the changes by following the ITIL framework
  • Working with vendors on hardware-related issues
  • VCS administration troubleshooting related to service group resources
  • We have good knowledge of Task management for replacing faulty hardware parts in client locations with the help of third-party vendors
  • User Administration (Creating and managing user accounts and passwords at the OS level and application level)
  • Monitoring the Server for CPU utilization, Memory utilization, and Disk utilization for performance monitoring
  • Collecting the metrics to generate the daily, weekly, and monthly reports
  • Working on incidents and resolving them within the SLA time
  • Interacting with the onshore team during the prod server outages and trying to restore them as soon as possible
  • We are using Splunk next gen as a log analyzer
  • Coordination with the onsite team in the action plan and migration activities.

Education

Graduate Certificate in Project Management Engineering -

Conestoga College Institute of Technology and Advanced Learning
01.2023

Graduate certificate in Software Quality Assurance And Testing Engineering -

Conestoga College Institute of Technology and Advanced Learning
01.2022

B.Tech in Computer Science and Engineering -

JNTU University
01.2015

Skills

  • Operating systems: WINDOWS, LINUX (RHEL 7)
  • Package administration: RPM and YUM
  • Ticketing tool: Jira, BMC Remedy
  • Tools: Nagios, Putty, WinSCP, SQLPLUS
  • Database: Oracle 10g/11g
  • Manual Testing
  • Defect tracking
  • Integration Testing
  • Database Testing

Certification Credentials

  • Red Hat Enterprise Linux 7, 170-245-575
  • Red Hat Certified System Administrator 2018, Red Hat Enterprise Linux 7, 170-245-575

Technical Skills And Tools

WINDOWS, LINUX (RHEL 7), RPM and YUM, Jira, BMC Remedy, Nagios, Putty, WinSCP, SQLPLUS, Oracle 10g/11g, Web Logic 10g, 11g and 12C

Certification

  • Red Hat Linux Enterprise

Languages

English
Professional
Hindi
Professional
Telugu
Professional

Websites

Timeline

Technical process specialist

INFOSYS
03.2018 - 01.2021

Graduate Certificate in Project Management Engineering -

Conestoga College Institute of Technology and Advanced Learning

Graduate certificate in Software Quality Assurance And Testing Engineering -

Conestoga College Institute of Technology and Advanced Learning

B.Tech in Computer Science and Engineering -

JNTU University

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