SREEHARI DHARMANGADAN
Moose Jaw,Canada
Summary
Passionate about design and drafting and eager to make a meaningful impact on design and drafting field. A design professional, hoping to assume a leadership role in a reputed firm where I can develop and execute innovative models. Adept at coordinating cross-functional teams to achieve project goals. I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.
Overview
14
14
years of professional experience
Work History
Service in charge
Horizon motors
01.2021 - 08.2022
- Focusing on customer retention by building relationships
- Managing and controlling costs
- Keeping track of service and inventory records
- Forecasting goals and objectives for the department
- Implementing a marketing plan to promote business
- Contacting clients regarding the status of vehicles
- Overseeing post-repair services (vehicle delivery, test driving, etc.
Service consultant
PREMIER MOTORS BAHRAIN
08.2019 - 11.2020
- Manage the operations in the Centre by controlling the day-to-day activities
- Interact with customers to clear their queries
- Maintain and manage a daily record of repairs and services of vehicles undertaken and completed
- Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed
- Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicular problems.
Supervisor
Hudson car service
05.2018 - 08.2019
Junior Instructor
Govt. ITI Chengannur
10.2016 - 07.2017
Senior Service Engineer
TVS & Sons Ltd
04.2011 - 09.2016
- Interact with customers, assess & resolve their queries, request, and complaints
- Do On Board Diagnosis in the vehicles
- Provide customers with correct time & amount estimate
- Test driving vehicles
- Follow up the customer and vehicle for additional jobs
- Marketing value added services
- Give good vehicle maintenance advice and tips to create a good relationship with customers
- Supervising junior Service advisors and CREs
- Interact with Mahindra and Mahindra's technical experts for solving technical issues
- Developing junior/trainee advisors, maintaining good relationships and pleasing interaction with colleges.
Mechanic
United Motors
04.2009 - 05.2010
Operating Engineer
Emcon Technologies
06.2008 - 04.2009
Education
Diploma - Engineering Design and Drafting Technology
Saskatchewan Polytechnic
Moosejaw, Saskatchewan01.2026
Diploma - Automobile Engineering
Carmel Polytechnic Collage
Alappuzha, Kerala01.2008
Diploma - Mechanical CAD
Cad Centre
Alappuzha, Kerala01.2008
Higher Secondary -
NS HSS
Alappuzha, Kerala01.2005
S.S.L.C -
St. Xavier's High School
Alappuzha, Kerala01.2003
Skills
- Team Leadership: Excellent collaborator with a focus on collaboration, training, and team handling Lead many teams and worked in teams Directed and motivated cross functional teams (While working for Horizon Motors)
- Communication: Developed and delivered client presentations, effectively communicating technical concepts to non-technical clients
- Risk Management: Identified and mitigated project risks, ensuring the timely delivery of critical system upgrades with zero downtime (Wastewater treatment into reusable water while working in Hudson Carr Service)
- Mechanical Skills: Strong knowledge in Automobile Engineering maintenance and repairing Enthusiastic driver with an experience of 17 years in all classes Trouble shooting in On Board Diagnosis in automobiles (while working with TVS Mahindra)
- Physique: Always strive to be physically and mentally fit Trained martial artist (Chinese Kung-Fu)
Cooperative Education Student
Engineering Design and Drafting Technology, 12/15/23, 4/30/24, 5/2/24 - 8/31/24
References
- Servicektm@horizonmahindra.com, Mr. Binu. V. General Manager Horizon India Pvt Ltd, +917736809266
- Hassanalkoheji@changanbh.com, Mr. Hassan Almurbati Managing Director Premier motors Bahrain, +973 3777 7766
- Ops@hudsoncarservices.com, Mr. Ramesh Iyer Service Manager Hudson Car services Bahrain, +973 3606 763
Hobbies and Interests
- Traveling and camping.
- Motorcycling and driving.
- Reading, music, and movies.
Languages
English
Professional Working
Hindi
Full Professional
Malayalam
Native or Bilingual
Timeline
Service in charge
Horizon motors
01.2021 - 08.2022
Service consultant
PREMIER MOTORS BAHRAIN
08.2019 - 11.2020
Supervisor
Hudson car service
05.2018 - 08.2019
Junior Instructor
Govt. ITI Chengannur
10.2016 - 07.2017
Senior Service Engineer
TVS & Sons Ltd
04.2011 - 09.2016
Mechanic
United Motors
04.2009 - 05.2010
Operating Engineer
Emcon Technologies
06.2008 - 04.2009
Diploma - Engineering Design and Drafting Technology
Saskatchewan Polytechnic
Diploma - Automobile Engineering
Carmel Polytechnic Collage
Diploma - Mechanical CAD
Cad Centre
Higher Secondary -
NS HSS
S.S.L.C -
St. Xavier's High School
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