Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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SRAYES VETTITHARA MATHEWS GEORGEE

Toronto,ON

Summary

Highly motivated and dedicated hospitality professional with a strong educational background in hotel management and human resource management. Proven ability to excel in dynamic and fast-paced environments, consistently delivering exceptional customer service. Skilled in developing effective HR strategies, managing employee relations, and implementing policies and procedures to optimize organizational performance. Strong interpersonal and communication skills, combined with a passion for fostering a positive work culture and employee development. Seeking a challenging position within the hospitality industry to leverage educational background, practical experience, and HR expertise in contributing to the success of an organization while further developing professional skills. Results-oriented HR Recruiter practiced in developing and establishing strategic recruitment strategies and identifying appropriate talent. Offering 6 months of comprehensive experience sourcing diverse, high-caliber candidates by maximizing internet resources, social media, and referrals. Committed to successfully managing phases of full-cycle recruiting from initial sourcing and screening through offer negotiations and onboarding.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR Recruiter

NoBroker
08.2022 - 04.2023
  • Ability to negotiate terms effectively with excellent communication skills for enhancement of overall strategic plan
  • Managed approximately 20 interviews including online and offline for the candidates.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
  • Placed advertisements, evaluated applicant credentials, and conducted initial interviews and pre-screening assessments.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Assisted with writing job postings and job descriptions for boards.

Food & Beverage Associate

Jumeirah Hotels & Resorts
03.2022 - 08.2022
  • Demonstrated deep understanding of menu offerings, including ingredients, preparation methods, and recommendations, to assist guests in making informed decisions
  • Provided attentive and personalized service, taking and accurately delivering guest orders, promptly addressing any concerns, and anticipating their needs to ensure a seamless dining experience
  • Collaborated effectively with kitchen and bar staff to ensure timely preparation and delivery of food and beverages, maintaining high standards of quality and presentation
  • Managed cash transactions and utilized POS systems with precision, maintaining accuracy in billing and ensuring smooth payment processes for guests
  • Maintained a clean and organized work environment, adhering to health and safety regulations, and promptly addressing any maintenance or cleanliness issues
  • Actively participated in training sessions and team meetings to stay updated on new menu items, promotions, and service techniques, consistently enhancing product knowledge and service skills.
  • Provided exceptional service to guests and celebrities during peak season, ensuring a seamless and memorable experience.
  • Increased beverage sales through expert product knowledge and suggestive selling techniques catered to individual taste preferences.

Intern

Kochi Marriott Hotel
04.2019 - 05.2019
  • Greet and welcome guests/Visitors as soon as they arrive at the office
  • Working with management in coordinating and planning the activities
  • Manage all F&B and day-to-day Operations with budgeted guidelines
  • Identify Customer needs and respond proactively to all their concerns
  • Prepare and review the internal documentation for management and production staff
  • Preserve excellent level of internal and external customer service
  • Respond to inquiries via email or phone call
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

Post Graduate Diploma in Management - Hospitality and Tourism Operations Management

Fanshawe College
Toronto, ON
05.2025

Executive Post-GraduateProgramme in Human Resource Management -

Loyola Institute of Business Administration
Loyola College ,Chennai ,India
09.2023

Bachelor of Hotel Management - Human Resource Management, Hotel Operations and Administrative Management

Christ University
Bangalore , India
2021

Skills

  • Job Posting Optimization
  • Candidate Screening
  • Excel spreadsheets
  • Salary Negotiation
  • Offer negotiation
  • Food safety knowledge
  • Communication abilities
  • Sanitation Standards
  • Flexible scheduling
  • POS System Operation
  • Guest Services
  • Quick Learner

Languages

English
Full Professional
French
Elementary

Certification

  • Food Handler Cards
  • Certified Guest Service ProfessionalCertified Guest Service Professiona l (American Hotel & Lodging Association)
  • Smart Serve Ontario


Timeline

HR Recruiter

NoBroker
08.2022 - 04.2023

Food & Beverage Associate

Jumeirah Hotels & Resorts
03.2022 - 08.2022

Intern

Kochi Marriott Hotel
04.2019 - 05.2019

Post Graduate Diploma in Management - Hospitality and Tourism Operations Management

Fanshawe College

Executive Post-GraduateProgramme in Human Resource Management -

Loyola Institute of Business Administration

Bachelor of Hotel Management - Human Resource Management, Hotel Operations and Administrative Management

Christ University

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SRAYES VETTITHARA MATHEWS GEORGEE