Spyros Ralakis
Winnipeg
Summary
Dedicated professional skilled in cultivating strong client relationships and swiftly addressing customer inquiries. Proficient in communication and problem-solving, consistently resolving issues in a timely manner. Possesses deep knowledge of customer service fundamentals, ensuring high levels of satisfaction are maintained throughout interactions.
Overview
25
25
years of professional experience
Work History
Sales Associate
Leon's Furniture
Winnipeg, MB
05.2022 - 04.2025
- Built relationships with customers to encourage repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Airline Representative
Airline Representative
Mykonos, Greece
- Represented Air One & Corsair for 2 summer seasons while at Windmills
- Coordinated with Olympic for disembarking and boarding (Olympic Airways was ground handling for the Mykonos airport)
Co-Owner, Salesperson
aeliosdesign
Winnipeg
01.2016 - Current
- Design artisan jewellery
- Market and sell our products in person at art shows, pop-ups, summer festivals, craft fairs, and markets
- Participated in Crafted at the WAG in November 2021, this has otherwise been on hold since the start of the pandemic
Food and Drink Market Representative
Symbosio
Athens, Greece
01.2008 - 01.2012
- Made contacts at SIAL (the world’s largest food and drink exhibition)
- Completed extensive research to find unique products
- Secured over 30 company contracts in my sales portfolio
- Promoted their products to delicatessens, restaurants, and major supermarket chains
- Participated in the Athens Food and Drink Expo to further expose the products to the wholesale market in Greece
- Exceeded sales targets consistently by leveraging industry knowledge and strong negotiation skills.
Office Manager, Coordinator, Sales Person
Windmills Travel and Tourism
Mykonos, Greece
01.2000 - 01.2008
- Promoted to office manager after one season of my employment
- Oversaw the daily dealings of the main office on Mykonos Island
- Organized the drivers’ schedule for client transfers, and also transferred clients from air or ferry port to accommodations and return
- Lead island tours to points of interest
- Managed excursions to Delos Island from Mykonos daily
- Communicated with hotels, tour operators, ferry companies, and airlines on behalf of clients
- Planned destination weddings including venue selection, photographers, caterers, entertainment, etc.
- Created incentive and corporate travel packages
Education
Bachelor of Laws -
University of Camerino
Secondary school - undefined
Skills
- Goal-oriented mindset
- Customer relations
- Product promotions
- Systems and software expertise
- Lead prospecting
LANGUAGES
Fluently speak and read English, intermediate writing in English
Fluent in Greek
Fluent in Italian
Intermediate in Spanish
Hobbies and Interests
I’m a foodie, and experiment with new ideas and new recipes everyday in my home kitchen
MILITARY SERVICE
- This is mandatory for all Greek men
- I served for 1 year and was stationed on an airbase in Crete (1995-96)
- Facilitated passport control and luggage screening in cooperation with the Greek police
Timeline
Sales Associate
Leon's Furniture
05.2022 - 04.2025
Co-Owner, Salesperson
aeliosdesign
01.2016 - Current
Food and Drink Market Representative
Symbosio
01.2008 - 01.2012
Office Manager, Coordinator, Sales Person
Windmills Travel and Tourism
01.2000 - 01.2008
Airline Representative
Airline Representative
Secondary school - undefined
Bachelor of Laws -
University of Camerino