Spiros Tsoukalas
Saint-Constant,QC
Summary
Proven Manager with a track record of enhancing customer satisfaction and team performance at Score's Restaurant. Skilled in Team Leadership and Operations Management, adept at resolving conflicts and cross-training staff to boost efficiency. Achieved significant improvements in service delivery through effective Time Management and communication.
Overview
8
8
years of professional experience
Work History
Manager
Score's Restaurant
08.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Skara Restaurant
09.2016 - 10.2021
Education
Comedy High
Laval, QCSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Operations Management
- Schedule Preparation
Languages
English
Full Professional
Timeline
Manager
Score's Restaurant
08.2022 - Current
Manager
Skara Restaurant
09.2016 - 10.2021
Comedy High
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