SPIROS KAFOUROS
Richmond Hill,ON
Summary
Accomplished Merchandise Manager at NOFRILLS, adept in boosting sales performance through effective inventory management and visual merchandising. Skilled in retail operations and an active listener, significantly enhancing team productivity and customer satisfaction. Proven track record in optimizing sales conversion rates and reducing markdowns, demonstrating exceptional organizational and communication abilities.
Overview
13
13
years of professional experience
Work History
Merchandise Associate
COSTCO
01.2022 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Merchandise Manager
NOFRILLS
01.2012 - 01.2022
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
Education
High School Diploma -
Alexander MacKenzie High School
Richmond Hill, ON06.2011
Skills
- Retail experience
- Store Organization
- Cash Management
- Planogram Execution
- Cleaning procedures
- Active listener
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Merchandise Associate
COSTCO
01.2022 - Current
Merchandise Manager
NOFRILLS
01.2012 - 01.2022
High School Diploma -
Alexander MacKenzie High School
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