SPENCER JOSEPH
Ottawa,Ontario
Summary
I am a hardworking and responsible individual who is eager to apply the extensive obtained from my studies and past work experiences to a working environment, whilst continuously developing new skills and potentially discovering my true potential.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assessment and Determinations Officer
Canada Revenue Agency (LPRAB)
01.2020 - Current
- Evaluate and recommend approval or denial of tax exemption requests: Review and assess registration applications and compliance documentation, including financial and legal documents, for charitable organizations, service groups, and associations, making recommendations for tax exemption or deferral.
- Provide information and guidance on tax-related matters: Research and offer technical interpretation, advice, and guidance to both internal and external clients, as well as the public, on various aspects such as current and proposed legislation, registration processes, tax administration, laws, and Agency policies.
- Ensure compliance and handle information disclosure: Analyze returns and supporting documents of registered organizations, address discrepancies, and refer cases of suspected fraud or non-compliance for further examination. Administer advice on disclosure of information, handle complaints, and manage the distribution of documents under the Access to Information and Privacy Acts. Additionally, identify, analyze, and resolve issues in registration processes and participate in strategic initiatives through project teams and committees.
Airport Ramp Agent (Part-time)
Maintair Aviation
10.2021 - Current
- Coordinated ground crew activities to complete objectives on schedule.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Screening Officer
Garda World, CATSA
05.2018 - 12.2019
- Enhanced security measures: Identified potential security threats by conducting additional checks using X-ray screening machines on individuals, containers, and personal belongings.
- Crime prevention through observation: Actively prevented crimes by carefully observing and investigating suspicious and unusual behavior. Maintained daily documentation, logs, and reports to track activities.
- Comprehensive security enforcement: Utilized X-ray machines, metal detectors, and Garrett wands to thoroughly check all baggage. Collected surveillance data to protect client possessions and workspaces. Enforced General Services Administration (GSA) policies, anticipating and addressing potential security breaches while verifying individuals' access rights to restricted areas.
Assistant Manager
Rogers Plus
09.2017 - 09.2018
- Trained and managed associates in customer service and sales techniques
- Assisted Manager in interview process of prospective employees and provided feedback
- Oversaw and managed operational and financial projects to deliver on time and within budget limitations
Sales Clerk/Administrative Assistant
Telus Corporate
06.2015 - 03.2017
Education
Bachelor of Arts - Law
Carleton University
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All Saints Catholic High School
2011
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Strong understanding of Policy Regulations
- Decision Making
- Data Entry
- Microsoft Office
- Strong understanding of Canadian law (Common law)
- Ability to read, understand and analyze complex documents
- Interpersonal skills developed by living and studying abroad
- Self-Motivated
Certification
- Enhanced Reliability Clearance (Valid)
- Restricted Area Identity Card (Valid)
- Restricted/Non-restricted Firearm Safety License (Valid)
- Smart Serve (Expired)
- First Aid (Expired)
Accomplishments
- Among top 10 salesmen in Eastern Ontario (Telus Mobility)
- Promoted to Assistant Manager (Rogers Plus)
- Numerous Positive Client feedback (CRA)
- Indeterminate employment status
Affiliations
- Played for Team Ontario Football team
- Relay for Life: In charge of all monetary actions and fundraising
- CANFAR: Fundraising coordinator for AIDS research
- Mooney’s Bay Clean-up: Responsible for maintaining a clean environment at Mooney’s Bay Beach
- Unicef Carleton
- Carleton University Law Society
Additional Information
- Lived, worked and studied in the United States, the Caribbean, Africa and the Emirates (1993-2007)
Timeline
Airport Ramp Agent (Part-time)
Maintair Aviation
10.2021 - Current
Assessment and Determinations Officer
Canada Revenue Agency (LPRAB)
01.2020 - Current
Screening Officer
Garda World, CATSA
05.2018 - 12.2019
Assistant Manager
Rogers Plus
09.2017 - 09.2018
Sales Clerk/Administrative Assistant
Telus Corporate
06.2015 - 03.2017
Bachelor of Arts - Law
Carleton University
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All Saints Catholic High School
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