Spencer Gray
Toronto,Ontario
Summary
Driven by a passion for excellence in hospitality, I excelled at Lumina Resort, enhancing guest experiences through exceptional service and relationship management. Skilled in both serving and culinary arts, I consistently maintained high standards, achieving satisfaction for a multitude of guests daily. My positive attitude and organizational skills underpin a proven track record of success in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lumina Resort
Muskoka, ON
03.2023 - 12.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experiences from the first interaction.
- Demonstrated the ability to interact with customers in a friendly and professional manner.
Sous Chef
Lumina Resort
Muskoka, ON
04.2022 - 10.2022
- Maintained high-quality standards for food production and presentation ensuring customer satisfaction for +150 guests daily.
- Created a positive work environment by encouraging teamwork among staff members.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
Greenskeeper
Bigwin Island Golf Course
Muskoka, ON
05.2021 - 09.2021
- Woke up at 4:00 am daily ready to work, on time, with a positive attitude.
- Maintained golf course grounds and landscaping with the use of heavy equipment.
Education
BBA - Business
Wilfred Laurier University
Waterloo, ON04-2026
Skills
- Food Safety
- Guest Engagement
- Time management
- Workflow Optimization
- Team Leadership
- Positive and professional
- Organizational Skills
- Interpersonal Skills
Certification
- Smart Serve Certified
References
References available upon request.
Timeline
Server
Lumina Resort
03.2023 - 12.2023
Sous Chef
Lumina Resort
04.2022 - 10.2022
Greenskeeper
Bigwin Island Golf Course
05.2021 - 09.2021
BBA - Business
Wilfred Laurier University
Similar Profiles
Alex HacheAlex Hache
Lumina HR at Lumina HR CLUB SAN VICENTE,HOTEL ALiZ , HOTEL PLACEMARTCKLumina HR at Lumina HR CLUB SAN VICENTE,HOTEL ALiZ , HOTEL PLACEMARTCK
Arish SampathArish Sampath
Senior Executive at Lumina DatamaticsSenior Executive at Lumina Datamatics
Archie ArdianArchie Ardian
Director of Strategy at LuminaDirector of Strategy at Lumina
MYRIAM CHERIFMYRIAM CHERIF
Manager at McDonald'sManager at McDonald's
Sabin MainaliSabin Mainali
Learning Ambassador at Amazon Delivery StationLearning Ambassador at Amazon Delivery Station