Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Carr

Toronto,ON

Summary

Resourceful Supply Chain Specialist offering a 4 year background at Dyson Canada in gathering and analyzing data for customers/agents, providing feedback, inventory control, communicating with warehouse and customer service. Expert in SAP/CRM and bilingual communication, I excel in teamwork and problem-solving, significantly improving operational workflows and team productivity.

Overview

23
23
years of professional experience

Work History

Supply Chain Specialist

Dyson Canada
09.2020 - Current
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Oversaw and executed duties to manage client correspondence, scheduling and data communications.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Providing customer care team daily updates on customer inquiries pertaining to their orders
  • Creating work orders for the B2B team
  • Working with the finance team for visibility and release of orders

Supervisor

Stericycle Communication Solutions
02.2002 - 09.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Provided training to staff and conducted interviews for onboarding.

Education

High School Diploma -

Marc Garneau Collegiate Institute
Toronto, ON
06.1997

Skills

  • Bilingual (English/French)
  • Inventory Tracking
  • SAP/CRM experience
  • Excel/Word
  • Teamwork and Collaboration
  • Problem-Solving / Training
  • Attention to Detail
  • Adaptability and Flexibility

Timeline

Supply Chain Specialist

Dyson Canada
09.2020 - Current

Supervisor

Stericycle Communication Solutions
02.2002 - 09.2020

High School Diploma -

Marc Garneau Collegiate Institute

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Spencer Carr