
First Class Honours Law graduate with 5 years of experience in customer-facing and operational roles within a retirement community setting. Experienced in hospitality, event support, resident services, and facility operations. Seeking a professional role where I can apply strong communication, analytical, and organizational skills to support team and business objectives while continuing to develop professionally.
• Delivered high-quality service across café, bar, and dining operations while adapting communication to meet the needs of residents with diverse physical and cognitive abilities.
• Coordinated daily meal service in a fast-paced environment, ensuring residents received attentive and professional support.
• Assisted in the planning and delivery of special events, celebrations, and large-scale community functions for residents and guests.
• Managed overnight operations independently, conducting security checks, responding to emergencies, coordinating with vendors, and maintaining site safety.
• Supported logistical and operational activities, contributing to the efficient running of daily services and morning operations.
• Built strong relationships with residents through professionalism, empathy, and consistent service.
• Recognized by supervisors for reliability, punctuality, and the ability to work independently with minimal supervision.