Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Byron Collins Brown

Illinois

Summary

First Class Honours Law graduate with 5 years of experience in customer-facing and operational roles within a retirement community setting. Experienced in hospitality, event support, resident services, and facility operations. Seeking a professional role where I can apply strong communication, analytical, and organizational skills to support team and business objectives while continuing to develop professionally.

Overview

5
5
years of professional experience

Work History

Hospitality Associate / Night Porter

Hampshire Lakes Retirement Village
Yateley, UK
09.2021 - 04.2026

• Delivered high-quality service across café, bar, and dining operations while adapting communication to meet the needs of residents with diverse physical and cognitive abilities.

• Coordinated daily meal service in a fast-paced environment, ensuring residents received attentive and professional support.

• Assisted in the planning and delivery of special events, celebrations, and large-scale community functions for residents and guests.

• Managed overnight operations independently, conducting security checks, responding to emergencies, coordinating with vendors, and maintaining site safety.

• Supported logistical and operational activities, contributing to the efficient running of daily services and morning operations.

• Built strong relationships with residents through professionalism, empathy, and consistent service.

• Recognized by supervisors for reliability, punctuality, and the ability to work independently with minimal supervision.

Education

LLB (Hons) - Law

University of Law
United Kingdom
11-2025

-

The Sixth Form College Farnborough

GCSEs - 10 GCSEs grades 5–9, including Maths and English

Frogmore Community College

Skills

  • Communication: Clear and confident written and verbal communication; experienced in sensitive and professional interactions
  • Adaptability: Skilled at adjusting approach to meet the needs of individuals from diverse backgrounds and abilities
  • Leadership & Initiative: Trusted with independent overnight responsibilities and proactive in resolving issues
  • Organization & Time Management: Balanced part-time employment with full-time university studies and maintained top academic results
  • Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint); familiar with legal research platforms (Westlaw, LexisNexis)
  • Professional Values: Empathetic, dependable, and dedicated to continuous improvement

Timeline

Hospitality Associate / Night Porter

Hampshire Lakes Retirement Village
09.2021 - 04.2026

LLB (Hons) - Law

University of Law

-

The Sixth Form College Farnborough

GCSEs - 10 GCSEs grades 5–9, including Maths and English

Frogmore Community College
Spencer Byron Collins Brown