Customer-focused professional with experience in retail sales, cash handling, and service support across phone, email, and chat. Brings a team-oriented approach and a strong work ethic to each shift.
Overview
9
9
years of professional experience
Work History
Customer Success Representative/Sales Associate
Toys R Us Canada
Red Deer, AB
10.2021 - 01.2026
Handled customer concerns with their shipments as well as in-store disputes using CRM Salesforce.
Handling anything from stocking shelves to building bicycles. I have learned a lot about selling certain products as well
Resolved customer questions through phone, email, and chat support channels.
Coordinated order status updates with stores, warehouses, and shipping teams.
Pork Processing line Labourer
Olymel
Red Deer, AB
10.2020 - 03.2021
I worked on a pork cut line at olymel where I would do lots of heavy lifting and alignment of meat
Back Shop Employee
Red Deer Golf and Country Club
Red Deer, AB
01.2018 - 01.2018
Brought members their clubs and cleaned them when needed.
Cleaned carts
Picking range balls
Laborer
L & R Property Management
Red Deer, AB
07.2017 - Current
Weekly maintenance of properties. I completed all elements of yard care for various properties in Sylvan Lake including lawn cutting, and plant care. Utilized several pieces of yard care equipment.
Summer temporary employment
Cashier/Customer Service
Best Buy Canada
10.2017 - 12.2017
Ensuring customers received a great customer experience. Daily use of cash register. Greeting customers at door and helping them find the product they were looking for. Upselling protection plans.