Christina Zachariah
Delta,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Recruitment Specialist
Canada Post
08.2021 - Current
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
- Hired employees and initiated new hire paperwork process.
- Collaborated cross-functionally with other departments to understand their unique staffing needs and priorities.
- Promptly corresponded with applicants and coordinated and conducted interviews.
Human Resources Assistant (Remote Internship
Gao Tek. Inc
04.2021 - 07.2021
- Performed the full cycle of recruitment function.
- Posted job ads on general career websites, university, and college career websites, and internship websites
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
- Reviewed all candidate documentation, including identification, references, and background checks in alignment with hiring protocol.
- Provided training to new employees in HR-related practices.
- Assisted with new employee on-boarding and ensured all pre-employment assessments to prospective candidates.
- Worked well in team environment as well as independently.
- Reported and tracked HR metrics, goals and targets.
- Maintained ATS.
Assistant Store Supervisor
Subway
10.2018 - 12.2020
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Ensured prompt reconciliation of store operations paperwork.
- Marketing new products introduced by Company.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Staff management, motivation and training Streamlining operational processes to maximize efficiency and effectiveness.
- Closing the accounts for the day, cash drops, and cumulating “end of day” total sales and inventory.
- Purchased food and supplies according to department needs.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Quality checks on products and maintaining food safety procedures.
Amazon Administrative Associate
Amazon Development Centre
12.2016 - 10.2017
- Developed a good rapport with UK sellers of Amazon and provided guidance through the whole logistic process of reaching their goods to their customers.
- Read and filter corporate email, serving as the first line of customer support.
- Provide sales support through advanced word processing.
- Communicated effectively with members of the public in often crowded and noisy environments.
- Delivered exceptional customer service through direct communication with clients and team members.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Education
Post-Degree Certificate - Human Resources Management
Simon Fraser University
Surrey, BC12.2024
Post-Baccaleurate Diploma - Small Business Management And Entrepreneurship
George Brown College
Toronto, ON10.2018
BBA - Business Administration
Madras Christian College
India05.2016
Skills
- MS Excel, MS Word and Power point
- Accounting
- Attention to detail
- Closing
- Excellent communication
- Excellent interpersonal skills
- Customer support
- Data entry
- Decision making
- Leadership skills
- Organizing
- Excellent people skills
- Problem solving
- Quality
Timeline
Recruitment Specialist
Canada Post
08.2021 - Current
Human Resources Assistant (Remote Internship
Gao Tek. Inc
04.2021 - 07.2021
Assistant Store Supervisor
Subway
10.2018 - 12.2020
Amazon Administrative Associate
Amazon Development Centre
12.2016 - 10.2017
Post-Degree Certificate - Human Resources Management
Simon Fraser University
Post-Baccaleurate Diploma - Small Business Management And Entrepreneurship
George Brown College
BBA - Business Administration
Madras Christian College
Similar Profiles
FRÉDÉRIQUE GAUTHIERFRÉDÉRIQUE GAUTHIER
Retail Interior Design Officer at Canada PostRetail Interior Design Officer at Canada Post
Derek ShawDerek Shaw
Retail Lead Hand at Canada PostRetail Lead Hand at Canada Post
NATALIA CABRERANATALIA CABRERA
Retail- Letter Carrier- Depot Experience at Canada PostRetail- Letter Carrier- Depot Experience at Canada Post
Henry AggreyHenry Aggrey
Postal Clerk at Canada PostPostal Clerk at Canada Post
Thomas MeyersThomas Meyers
Student Volunteer at NAStudent Volunteer at NA