SPANDAN CHAVDA
Barrie,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in IT industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walmart
11.2022 - Current
- Tracked customer service cases and updated service software with customer information.
- Met customer call guidelines for service levels, handle time and productivity.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Responded proactively and positively to rapid change.
Education
Associate of Science - Computer And Information Systems
Georgian College of Applied Arts And Technology
Barrie, ON04.2024
Skills
- Task Prioritization
- POS systems expert
- Promotional support
- Shipping and Logistics
Languages
English
Full Professional
French
Limited Working
Timeline
Customer Service Representative
Walmart
11.2022 - Current
Associate of Science - Computer And Information Systems
Georgian College of Applied Arts And Technology
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