SOYUN LEE
Vancouver
Summary
With a sociable nature, I build rapport and foster relationships with coworkers. With eight years of part-time work and valuable experience in the Japanese hospitality industry for one year and three months, I bring a wealth of knowledge. My international experience in Canada has enhanced my ability to effectively communicate with customers and excel in hospitality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Frying pan Denman
10.2024 - Current
- Part-time
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Chung chun hotdog Robson
03.2024 - Current
- Part-time
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Front Desk Receptionist
Solaria Nishitetsu Hotel Seoul Myeongdong
08.2022 - 10.2023
- Full-time
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Cashier
7-Eleven
01.2021 - 01.2022
- Cashier, inventory management
- Part-time
- Convenience store
Pizza making
Spaghetti story
01.2019 - 01.2020
- Pizza making, customer service
- Part-time
- Restaurant
Beverage manufacturing
Sul-Bing
01.2018 - 01.2019
- Beverage manufacturing, customer service
- Part-time
- Shaved Ice Milk shop
Cashier
GS25
01.2018 - 01.2019
- Cashier, inventory management
- Part-time
- Convenience store
Sandwich making
Subway
01.2016 - 01.2017
- Sandwich making, customer service
- Part-time
- Sandwich shop
Beverage manufacturing
Paris Baguette
01.2014 - 01.2015
- Beverage manufacturing, customer service
- Part-time
- Bakery shop
Education
Bachelor Degree - japanese
Jangan University
Hwaseong02.2019
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Money handling
LANGUAGE SKILLS
English - Intermediate
Japanese - Advanced
Korean - Native
QUALIFICATIONS
- Trilingual
Certification
- JLPT N1(Japanese Language Proficiency Test)
- Computerized Reservation System (CRS)
- Driver's license
- Excel, Word, PowerPoint
- Serving it Right
Timeline
Cashier
Frying pan Denman
10.2024 - Current
Cashier
Chung chun hotdog Robson
03.2024 - Current
Front Desk Receptionist
Solaria Nishitetsu Hotel Seoul Myeongdong
08.2022 - 10.2023
Cashier
7-Eleven
01.2021 - 01.2022
Pizza making
Spaghetti story
01.2019 - 01.2020
Beverage manufacturing
Sul-Bing
01.2018 - 01.2019
Cashier
GS25
01.2018 - 01.2019
Sandwich making
Subway
01.2016 - 01.2017
Beverage manufacturing
Paris Baguette
01.2014 - 01.2015
Bachelor Degree - japanese
Jangan University
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