Soyeon(Soy) Chae
Full-time/Part-time Barista
Toronto,ON
Summary
Passionate barista with a strong understanding of coffee brewing techniques and a dedication to providing exceptional customer experiences. Experienced in customer service and time management, with proven skills as a Cashier and Art Gallery Assistant. Known for supporting team members effectively and proactively resolving issues to ensure smooth operations.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Cashier
Ministop Convenience Store
09.2016 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Art Gallery Assistant
Lusiwenchuang(鷺偲文創)
04.2017 - 12.2017
- Assisted with the successful planning and execution of various art events, including exhibitions, lectures, and workshops.
- Enhanced customer experience by providing knowledgeable guidance on artwork selections and artist information.
- Maintained strong relationships with clients by providing exceptional customer service, including timely responses to inquiries and personalized art recommendations.
Subtitle Translator
11.2018 - Current
- Translated videos from English & Chinese to Korean.
- Collaborated with fellow translators to ensure consistency in language usage and style across all subtitles.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Education
Bachelor’s Degree - Chinese Language & Culture
The Catholic University of Korea
05.2001 -
Skills
Time management skills
Customer service excellence
Espresso machine operation
Team player
Cleanliness
Certification
[Coffee Barista(1st, 2nd)], [Corea Ability Educational Association]
Timeline
[Coffee Barista(1st, 2nd)], [Corea Ability Educational Association]
08-2024
Subtitle Translator
11.2018 - Current
Art Gallery Assistant
Lusiwenchuang(鷺偲文創)
04.2017 - 12.2017
Cashier
Ministop Convenience Store
09.2016 - 04.2017
Bachelor’s Degree - Chinese Language & Culture
The Catholic University of Korea
05.2001 -
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