Sowmya Potnuru

Honeywell International Inc., Technical Lead (May 2022- Till date)

Honeywell Aerospace embarked on a strategic product lifecycle program, to help support its vision of virtual product development to manage product definition information such as geometry information, electrical - software specifications and product manufacturing processes.

Responsibilities:

• Handling P3/P4 Incident support for Teamcenter and NX Application requested from Honeywell Team end users within the SLA (Service Level Agreement) time frame.
• Initial Root cause analysis of P1/P2 incidents and co-ordinating with Admin Team to fix the issue within the SLA time frame.
• Proactively monitoring and observing Alerts and taking preventive action for a smooth Teamcenter application run.
• Participating and validating the Teamcenter Application after every Deployment, Upgrade, Production patching and Quarterly maintenance performed by Honeywell team.
• Gathering all the P3/P4 incidents report for preparing weekly and monthly metric reports for management.
• Based on the metric reports, root cause analysis will be done in detail and take the corrective action to avoid the future or repetitive incidents.
• Coordinating and helping team for smooth handling of P3/P4 incidents.
• Creating training documents, SOPs and FAQ for new joiners to the team.
• Detail testing in QA Environment before to production deployment.
• Work with SIEMENS GTAC support team to file an IR and close follow up to get a release cadence of critical issues.

Achievements:

• Received multiple appreciations from various customers for resolving the issues on time without any SLA breach.
• Completed Process Improvement on "Incident Categorization using TAGS" in Service Now.
• Received "Star of the Month" , "Best Team", "On the Spot" awards for delivering the best quality of work on time.

Rockwell Collins (B/E Aerospace) Teamcenter Support Executive - (August 2017 - December 2021)

Rockwell Collins is a world leader in interior cabin products, fastener distribution and logistical services for commercial, business & Military jets. The objective of this project is to support enhancement of Teamcenter Requirements.

Responsibilities:

• Handling the incidents related to NX, CATIA V5 and Teamcenter registered in Service Now portal.
• Discussing the critical issues on NX with the onsite team and closing them at the earliest.
• Understanding the input, estimating, planning, organizing for the final delivery data with onsite counterpart.
• Co ordinating with onsite team and resolving the issues on time.

Achievements:

· Received multiple appreciations from various customers for consistent and on time delivery of commitments.

· Completed Process Improvement on "Cycle time reduction in generating the list of ECN's implemented between two baseline revisions of a galley"

Rockwell Collins (B/E Aerospace) Design Engineer - (May 2015 - July 2017)

Rockwell Collins is a world leader in interior cabin products, fastener distribution and logistical services for commercial, business & Military jets.

Responsibilities:

• Done galley designing using CATIA-V5 software as per the GDD(Galley Design Document).
• Carry out the clash analysis, clear clashes and generate the clash report as deliverable.
• Analyzing and providing integration wherever necessary for the assembly of various galley inserts.
• Making design changes to comply with stress results.
• Carry out quality check (QC).
• Preliminary design review with other stages of galley plumbing, chilling, GAX, Bonding, structures, trim and finish.

Baker Hughes Oilfield Operations, Inc. - Design Engineer( April 2013 - April 2015)

Responsibilities:

• Primary responsibility would be Design of oil extraction for different requirement of customers.
• Design and manufacturing support for oil and gas tools (screen filters)
• Resizing of different components and assemblies using design standards and calculations.
• Preparation of drawing for parts and assemblies for manufacturing with customer special standards.
• Creation of Engineering clarifications and Design packages before starting the work package.
• Estimation of hours and planning of work.

Responsibilities:

• Learned new materials, processes, and programs quickly.
• Attended training courses on Unigraphics software to build understanding of processes, techniques, and industry.
• Produced letters and memoranda to inform stakeholders of business decisions.
• Supported organizational objectives with help from existing employees.