Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Sowjanya Movva

San Jose

Summary

Enthusiastic and quality focused professional with significant years of experience in directing pharmacy operations and providing oversight of pharmacy services. Adept at dispensing medications with accuracy and efficiency Possess strong communication skills ,consistently providing exceptional customer service which resulted in increased customer base and customer loyalty. Increased overall productivity by implementing processes that improved workflow and reduced errors.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Part Time Staff Pharmacist

CVS Pharmacy
11.2023 - Current
  • Effectively resolved insurance rejections and other billing issues.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Provided medication therapy management to patients using Outcomes and Mirixa.

Limited Part Time Pharmacist

Costco Pharmacy
06.2023 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Maintained appropriate drug records and completed reports as necessary.
  • Educated patients about possible drug interactions and gave special administration instructions.

Pharmacy Manager

CVS Pharmacy
11.2019 - 11.2023
  • Manages ancillary staff to fulfill more than 1000 prescriptions weekly
  • Ensured compliance with Federal, State laws and regulations in all pharmacy related issues
  • Delegated responsibilities as appropriate for development of staff and achievement of results
  • Managed all results in areas of sales and key performance measures
  • Created and implements action plans for any and all deficiencies, monitors progress towards goals and recognizes team and individual accomplishments
  • Provided exceptional customer service that included additional information and education about medications
  • Dispensed medications according to written prescriptions with 100%accuracy
  • Verified patient data, billing information and resolved insurance problems
  • Consulted physicians and patients with regard to medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescription and OTC medications within the pharmaceutical industry
  • Involved in COVID-19, annual flu vaccine programs and administered expanded immunizations like Shingles vaccine, Pneumonia vaccine as per the customer requirements
  • Managed drug inventory levels by ordering medications and supplies for replenishment
  • Verified deliveries against purchase orders, and resolved discrepancies if present
  • Collaborated with store manager to maintain daily operations
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
  • Built loyal customer base for the pharmacy through excellent interpersonal skills.

Retail Staff Pharmacist

CVS Pharmacy
06.2006 - 11.2019
  • Performed technical processes required to dispense medications to patients.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Reconstituted oral liquids.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Entered orders into database, verified insurance and prepared medications.
  • Provided advice on health issues, symptoms and medications.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Assisted manager with scheduling and hiring as and when needed.

Education

Masters in Pharmacy - Medicinal And Pharmaceutical Chemistry

Andhra University
05.2002

Skills

  • Processing and filling
  • Prescriptions
  • Multitasking and
  • Prioritizing
  • Time management
  • Customer service and
  • Interpersonal skills
  • Problem solving
  • Pharmacy Records Management
  • Certified immunizing Pharmacist
  • Drug Inventory Management
  • Overseeing Pharmacy Operations
  • Loss Prevention Management
  • Prescription Interpretation
  • Quality Assurance

Additional Information

  • HIPPA trainned , Licensed pharmacist in India.

Certification

  • Licensed Registered Pharmacist : License no 59532
  • Certified Immunizer

Timeline

Part Time Staff Pharmacist

CVS Pharmacy
11.2023 - Current

Limited Part Time Pharmacist

Costco Pharmacy
06.2023 - Current

Pharmacy Manager

CVS Pharmacy
11.2019 - 11.2023

Retail Staff Pharmacist

CVS Pharmacy
06.2006 - 11.2019

Masters in Pharmacy - Medicinal And Pharmaceutical Chemistry

Andhra University

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Sowjanya Movva