SOWBARNIKAA ARUMUGAM
239 Albert Street, Waterloo,Canada
Summary
Experienced retail and warehouse with a strong background in customer service, transaction processing, and inventory management. Proven ability to maintain organized work environments and uphold safety standards. Committed to delivering excellent customer service and achieving store goals through effective team collaboration.
Overview
2
2
years of professional experience
Work History
Membership Associate
DMart
11.2022 - 10.2023
- Promoted membership benefits and current promotions to encourage sign-ups and renewals.
- Collaborated with team members to ensure smooth operations at the membership desk and contributed to achieving store goals.
- Ensured confidentiality and security of member information.
- Participated in team meetings and training sessions to stay updated on company policies and improve service delivery.
- Processed membership applications and maintained up-to-date and accurate membership records.
Team Member
Sugar Cosmetics
06.2021 - 08.2022
- Processed customer transactions efficiently and accurately using the POS system.
- Provided excellent customer service by addressing inquiries and assisting with product selection.
- Maintained cleanliness and organization of the cashier area.
- Balanced the cash drawer at the beginning and end of each shift.
- Collaborated with team members to achieve store goals and targets.
Education
Ontario Graduate Certificate - Big Data Solution Architecture
Conestoga College
Kitchener, ON08.2024
M.SC. Mathematics with Big Data -
Sri Krishna Arts and Science College
04.2021
Skills
- Customer service
- Teamwork and Collaboration
- Time Management
- Keen eye for detail
- Selling skills
- Relationship Building
- Multitasking Abilities
- Excellent Communication
Languages
English
Tamil
Availability
Full time including night shifts.
Timeline
Membership Associate
DMart
11.2022 - 10.2023
Team Member
Sugar Cosmetics
06.2021 - 08.2022
Ontario Graduate Certificate - Big Data Solution Architecture
Conestoga College
M.SC. Mathematics with Big Data -
Sri Krishna Arts and Science College
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