Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Sovi Kurian

Sovi Kurian

Ontario,Canada

Summary

Dynamic leader with a proven track record in driving organizational success through strategic planning and effective management. Expertise in team building, innovation, and operational efficiency has consistently achieved and exceeded business objectives. Transformative approach turns challenges into opportunities, significantly enhancing company growth and profitability.

Overview

12
12
years of professional experience

Work History

Managing Partner

Kuruva Island Resort and Spa
Kerala, India
01.2023 - Current
  • Consistently aimed to surpass guest satisfaction and loyalty expectations.
  • Conducted performance reviews to ensure team efficiency and motivation.
  • Directed daily operations across multiple departments.
  • Oversaw budget management and expense control.
  • Marketed resort through campaigns, social media, partnerships, and events to attract and retain guests.
  • Negotiated with suppliers to secure favorable terms.
  • Maintain health, safety, and legal standards at resort.
  • Planned and executed successful events, conferences, and special functions.
  • Collected feedback from guests, analyzed reviews, and implemented changes to enhance services and amenities.
  • Managed technology and systems through property management systems, booking software, and digital marketing tools.
  • Implemented eco-friendly practices to enhance the resort's appeal.

General Management

Gallivant Luxury Yacht Rentals LLC
Dubai, UAE
01.2022 - 01.2023
  • Operations Management: Overseeing the daily operations of the fleet, including scheduling, logistics, and ensuring yachts are well maintained and ready for charters.
  • Client Services: Maintaining high-quality service standards, personalizing experiences for clients, and handling any issues to ensure client satisfaction and loyalty.
  • Financial Oversight: Managing budgets, setting pricing, controlling costs, and monitoring financial performance to achieve profitability.
  • Sales and Marketing: Developing strategies to attract clients, managing marketing efforts (including digital and social media), and building partnerships with agencies to grow bookings.
  • Team Leadership: Recruiting, training, and managing the yacht crew and support staff to ensure a cohesive team, aligned with the company’s goals.

Managing Partner

Kuruva Island Resort and Spa
Kerala, India
01.2018 - 01.2022
  • Guest Relations: Handling guest inquiries, complaints, and special requests to ensure satisfaction, and repeat business.
  • Staff Management: Recruiting, training, and supervising staff, managing schedules, and conducting performance reviews.
  • Operational Oversight: Coordinating daily resort operations across departments to ensure seamless service and efficiency.
  • Financial Management: Managing budgets, controlling expenses, and analyzing financial reports to maximize profitability.
  • Sales and Marketing: Promoting the resort through campaigns, partnerships, and social media to drive bookings and brand awareness.

Administration/HR Manager

City Home Real Estate Brokerage
Dubai, UAE
01.2013 - 01.2017
  • Recruitment and Onboarding: Managing hiring processes, interviewing candidates, and onboarding new agents and staff to align with the company’s culture and goals.
  • Employee Relations: Handling staff issues, fostering a positive workplace, and maintaining open communication between management and employees.
  • Performance Management: Conducting performance reviews, setting goals, and creating development plans for agents and staff to enhance productivity.
  • Office Administration: Overseeing daily office operations, managing schedules, and ensuring compliance with company policies, and regulatory requirements.
  • Payroll and Benefits Administration: Managing payroll, benefits, and HR documentation, ensuring accuracy and confidentiality for all employee records.

Education

MBA – HUMAN RESOURSE MANAGEMENT -

Sikkim Manipal University
01.2011

MCA -

Periyar University
01.2001

BSc -

Mysore University
01.1998

Skills

  • Operational Management
  • Human Resource Development
  • Customer Relations Management
  • Project Coordination
  • Budget Oversight
  • Sales Performance Optimization
  • Supplier Relationship Management
  • Leadership & Team Management
  • Effective Communication
  • Analytical Problem-Solving
  • Responsive to New Challenges
  • Detail-Oriented Approach
  • Prioritization Skills
  • Profit maximization

Hobbies and Interests

  • Listening to Music
  • Gardening
  • Travel

Timeline

Managing Partner

Kuruva Island Resort and Spa
01.2023 - Current

General Management

Gallivant Luxury Yacht Rentals LLC
01.2022 - 01.2023

Managing Partner

Kuruva Island Resort and Spa
01.2018 - 01.2022

Administration/HR Manager

City Home Real Estate Brokerage
01.2013 - 01.2017

MBA – HUMAN RESOURSE MANAGEMENT -

Sikkim Manipal University

MCA -

Periyar University

BSc -

Mysore University

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Sovi Kurian