Souvik Guha
Hospitality Professional
Toronto
Summary
Accomplished Front Office Manager with over 8 years of international hospitality experience across Marriott and Accor brands. Proven expertise in driving guest satisfaction, optimizing front desk operations, and leading high-performing teams. Passionate about service excellence, revenue generation, and staff development.
Overview
9
9
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Front Office Manager
Residence Inn by Marriott Toronto Mississauga Southwest
11.2024 - Current
- 127 Rooms
Assistant Front Office Manager
Residence Inn by Marriott Downtown Toronto
07.2023 - 11.2024
- 256 Rooms
Assistant Front Desk Manager
Motel6 London & Quality Suites
11.2021 - 05.2023
- 99 Rooms
Assistant Manager Lobby
The Park Hyderabad
08.2020 - 03.2021
- 263 Rooms
Duty Manager
IBIS by Accor Hyderabad Hi-tech City
09.2018 - 08.2019
- 178 Rooms
Team Leader Front Office
Mercure Lavasa by Accor, Pune
09.2017 - 09.2018
- 130 Rooms
Guest Service Officer
Radisson Blu Ahmedabad
08.2016 - 04.2017
- 115 Rooms
Education
Diploma - Hospitality and Tourism Operations Management
Fanshawe College
London, Ontario04.2023
Bachelor - Hospitality and Hotel Administration
Institute of Hotel Management
08.2016
Skills
Certification
Connect U – Marriott International
Timeline
Connect U – Marriott International
03-2025
One Yield – Marriott International
03-2025
High Performance Pricing – Marriott
12-2024
Front Office Manager
Residence Inn by Marriott Toronto Mississauga Southwest
11.2024 - Current
Assistant Front Office Manager
Residence Inn by Marriott Downtown Toronto
07.2023 - 11.2024
Assistant Front Desk Manager
Motel6 London & Quality Suites
11.2021 - 05.2023
Assistant Manager Lobby
The Park Hyderabad
08.2020 - 03.2021
Duty Manager
IBIS by Accor Hyderabad Hi-tech City
09.2018 - 08.2019
Team Leader Front Office
Mercure Lavasa by Accor, Pune
09.2017 - 09.2018
Guest Service Officer
Radisson Blu Ahmedabad
08.2016 - 04.2017
Bachelor - Hospitality and Hotel Administration
Institute of Hotel Management
Diploma - Hospitality and Tourism Operations Management
Fanshawe College
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