Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Hi, I’m

Souviens BOSELA

Employee
Whitby,ON
Souviens BOSELA

Summary

Dedicated Cleaning Supervisor with a proven track record at General Hospital of Kinshasa, excelling in team collaboration and efficient cleaning techniques. Leveraging strong communication skills, I enhanced client relations and maintained high sanitation standards, significantly improving service efficiency in fast-paced environments. Committed to achieving exceptional cleanliness and client satisfaction.

Overview

13
years of professional experience
9
years of post-secondary education

Work History

Term Care Residence

Cleaning Crew Member
12.2023 - Current

Job overview

  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Removed trash, debris and other waste materials from premises.

General Hospital of Kinshasa

Cleaning Supervisor
04.2012 - Current

Job overview

Compassionate, empathy, caring, outgoing and loving as demonstrated during my tuner at Term Care Residence. My knowledge in safe cleaning and multitask, boosts service efficiency by supporting team members and maintaining high sanitation standards. My strong communication, marketing and sales skills have consistently improved team dynamics and client relations, achieving significant results in fast-paced environments.

Education

University of DRC

07.2016 - Current

Skills

  • Team collaboration
  • Efficient cleaning techniques
  • Deep cleaning processes
  • Basic maintenance tasks

Languages

English
Advanced (C1)
French
Advanced (C1)

Accomplishments

  • Supervised team of Number staff members.

Timeline

Cleaning Crew Member

Term Care Residence
12.2023 - Current

University of DRC

07.2016 - Current

Cleaning Supervisor

General Hospital of Kinshasa
04.2012 - Current
Souviens BOSELAEmployee