Sourav Rattan
Toronto,Canada
Overview
2
2
years of professional experience
Work History
Traffic Controller
Go Verified Secure Solutions
2101 Teston Rd Maple
09.2023 - Current
- Direct traffic flow around construction zones, accident sites, and other road disruptions to ensure the safety of workers, drivers, and pedestrians.
- Set up, maintain, and remove traffic control devices such as signs, cones, barricades, and barriers according to traffic management plans and safety regulations.
- Monitor and respond to changing traffic conditions, modifying traffic control measures as needed to maintain safety and efficiency.
- Communicate clearly with construction crews, emergency personnel, and other traffic controllers using two-way radios or hand signals.
- Ensure compliance with local, state, and federal traffic laws and occupational safety regulations.
- Perform safety checks on signage and equipment to ensure visibility and proper placement.
- Provide clear and professional instructions to the public and motorists during road closures, detours, and special events.
- Document incidents, delays, and equipment issues accurately for reporting and safety audits.
- Collaborate with site supervisors and project managers to coordinate traffic control strategies and timelines.
Sales Associate
Freedom Mobile Store
15483 Yonge St Aurora
11.2023 - 11.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Post Graduate Diploma - Project Management
St. Lawrence College
3405 Kennedy Road Scarborough 01.2025
Hospitality and tourism management
Niagara college
Toronto, ON04.2024
Skills
- Customer service
- Communication skills
- Time management
- English
- Leadership
- Computer literacy
- Guest services
- Microsoft excel
- Documentation review
Languages
English
Full Professional
Timeline
Sales Associate
Freedom Mobile Store
11.2023 - 11.2024
Traffic Controller
Go Verified Secure Solutions
09.2023 - Current
Hospitality and tourism management
Niagara college
Post Graduate Diploma - Project Management
St. Lawrence College