Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sourav Bawa

Yellowknife,NT

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Floor Lead

Lululemon Athletica
08.2023 - 02.2024
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
  • Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
  • Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
  • Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.
  • Developed and implemented strategies to improve customer service and increase sales.

Sandwich Artist

Top Grill Shawarma
02.2022 - 07.2023
  • Bring clean dishes, flatware and other items to serving areas and set tables.
  • Clear and clean tables, trays and chairs.
  • Replenish condiments and other supplies at tables and serving areas.
  • Keep records of quantities of food used.
  • Package take-out food.
  • Portion and wrap foods.
  • Prepare, heat and finish simple food items.
  • Serve customers at counters or buffet tables.
  • Stock refrigerators and salad bars.
  • Take customers' orders.
  • Use manual and electrical appliances to clean, peel, slice and trim foodstuffs.
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment.
  • Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas.
  • Wash, peel and cut vegetables and fruit

Education

Diploma - Business

St Lawrence College
Toronto, ON
09.2023

Skills

  • Workplace Safety
  • Employee Training
  • Promotions planning
  • Staff Scheduling
  • Station Setup
  • Food Preparation
  • Food service standards
  • Sandwich preparation

Languages

English
Full Professional

Timeline

Floor Lead

Lululemon Athletica
08.2023 - 02.2024

Sandwich Artist

Top Grill Shawarma
02.2022 - 07.2023

Diploma - Business

St Lawrence College

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Sourav Bawa