SOURAV BADHAN

Joined easyfinancial in Aug 21' as Financial Service Representative and Promoted to as Branch Manager in Aug 22'

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Developed strategic plans for day-to-day financial operations.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Examined customer loan applications for loan approvals and denials.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

• Greets all customers in a polite and friendly manner.
• Processes all purchase transactions in a timely and efficient manner.
• Ensures safe work practices are followed including proper lifting and keeping clean work area.
• Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.

• Signed athletics in and out of accommodation.
• Filled up cafeteria with snacks and fruits for athletics.
• Ensured dorms are clean and secured for athletics.