Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and Interests
Timeline
Sarthak Sidana

Sarthak Sidana

Vancouver

Summary

Scheduling professional equipped with extensive experience in managing calendars, coordinating appointments, and ensuring seamless operations. Known for reliability and adaptability in dynamic environments. Proven ability to collaborate with teams and maintain meticulous attention to detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Supervisor

Vancouver Convention Centre
08.2024 - Current
  • Collaborated with event organizers for seamless integration of security protocols into the overall event plan.
  • Increased team efficiency with ongoing evaluation and improvement initiatives in both training programs and operational procedures.
  • Coordinated closely with local authorities during large-scale events to ensure public safety while minimizing disruptions to traffic or other community activities.
  • Prevented unauthorized access at events through strict enforcement of entry policies and thorough inspections.
  • Acted as first point of contact and set appointments for prospective clients.
  • Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.

Supervisor

Mary Brown's Chicken & Taters
11.2023 - 03.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Office Administrator

Chawla & Associates
06.2019 - 12.2022
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

MBA - Digital Marketing

University Canada West
12-2024

Bachelor of Commerce - Accounting

Kumaun University
06-2022

Skills

    • Customer relations skills

    • Customer relations

    • Documentation skills

    • Professional telephone demeanor

    • Recordkeeping experience

    • Meeting scheduling

    • Schedule coordination expertise

    • Customer service

    • Teamwork and collaboration

    • Time management

    • Office administration

    • Administrative support

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Languages

Punjabi
Full Professional
English
Full Professional

Certification

  • Sales Essentials Certificate
  • MCAS - Microsoft Certified Application Specialist

Hobbies and Interests

  • Participating in local clean-up initiatives.
  • Food Tourism
  • Enjoy hobbies that combine physical activity with outdoor exploration.
  • Crafting and DIY Projects

Timeline

Security Supervisor - Vancouver Convention Centre
08.2024 - Current
Supervisor - Mary Brown's Chicken & Taters
11.2023 - 03.2025
Office Administrator - Chawla & Associates
06.2019 - 12.2022
University Canada West - MBA, Digital Marketing
Kumaun University - Bachelor of Commerce, Accounting

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Sarthak Sidana