Sourabh Sourabh
BRAMPTON,ON
Summary
Dedicated Security Supervisor and Asset Protection Specialist with a proven track record of leading high-performing teams in retail, commercial, and emergency environments. Experienced in managing district-level operations, training new specialists, and maintaining critical liaison relationships with Toronto Police Service and property leadership. Expert in CCTV surveillance, staff scheduling, and incident de-escalation, committed to delivering proactive site security and operational excellence in high-traffic environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Asset Protection Specialist (Temp Supervisor)
Home Depot
Etobicoke
10.2025 - Current
- Oversaw AP operations across multiple store locations, ensuring compliance with safety and loss-prevention protocols.
- Led onboarding and field training of new Asset Protection Specialists, enhancing understanding of surveillance and safety protocols.
- Maintain professional liaison with Toronto Police Service (TPS) to coordinate investigations and arrests.
- Partnered with store leadership teams to identify shrink trends and implement targeted loss-prevention strategies.
- Conduct high-level CCTV surveillance and floor patrols to prevent theft and maintain workplace safety.
- Manage emergency incidents and de-escalate aggressive situations with a focus on staff and customer safety.
Team Lead Tactical Security Guard
Iguard 360
GTA Region
03.2024 - 10.2025
- Led a team of security personnel, ensuring the safety and security of residential complexes and commercial properties.
- Coordinated security operations for large-scale events, including Canada Day celebrations at Port Credit Park and Toronto Marathon, ensuring safety and security for thousands of attendees.
- Directed event security operations for multiple high-attendance soccer matches at the Ontario Soccer Centre.
- Managed incidents and escalations, demonstrating leadership and swift decision-making to effectively resolve emergency situations.
- Managed daily schedules and duties of security guards, promoting efficient operations and ensuring clear communication across shifts.
- Supervised overnight shifts, maintaining access control and safeguarding personnel and property.
Security Guard Supervisor
Xpera
Niagara Falls, Canada
04.2025 - 08.2025
- Led a team of 10 security personnel during the Ontario wildfire evacuation, ensuring safety protocols were followed at evacuation sites.
- Supervised evacuee well-being, maintained 'dry site', and managed aggressive incidents to ensure a safe environment.
- Enforced policies and de-escalated confrontations, leading emergency responses in high-stress scenarios to maintain order.
- Communicated clearly and provided leadership to security team, ensuring effective operations during crisis.
- Coordinated accommodation logistics and room allocations with emergency management teams to streamline support for evacuees.
Tactical Security Guard and Loss Prevention
CPIS, Dollarama
GTA Region
10.2023 - 08.2024
- Led loss prevention initiatives, including undercover surveillance to detect and apprehend shoplifters, executing recoveries of stolen merchandise.
- Supervised tactical security guards and loss prevention personnel across multiple Dollarama stores in Richmond Hill and Markham, ensuring team effectiveness in theft prevention.
- Managed daily operations, ensuring team adherence to security protocols for theft prevention, incident response, and customer safety.
- Coordinated security efforts across various locations, directing team during high-traffic hours to maintain safety and deter criminal activity.
- Conducted routine security assessments and ensured that all security equipment (e.g., cameras, alarms, locks) was functional and compliant with store policies.
- Trained and mentored new security staff on operational procedures, crisis management, and customer interaction.
- Responded swiftly and effectively to security incidents, including violent situations, ensuring minimal disruption to store operations.
- Prepared detailed incident reports documenting thefts and recoveries, contributing to enhanced security strategies and response protocols.
Education
Web and Graphic Design - Information Technology
Humber College
Humber College09-2023
Skills
- Security Team Supervision
- Staff training and mentoring
- Operational Coordination
- Crisis management
- Advanced Verbal De-escalation
- CCTV & Access Control Management
- Law Enforcement Liaison (TPS)
- Theft Deterrence Strategies
- Site auditing
- Foot & Vehicle Patrol Operations
Certification
- Ontario Security Guard Licence
- First Aid and CPR Certification - Red Cross
- Smart Serve Certification
- Accessibility for Ontarians with Disabilities Act Compliance
- Workplace Hazardous Materials Information System
- Use of Force Certification
- G Driver License and personal vehicle
- Naloxone Training
Timeline
Asset Protection Specialist (Temp Supervisor)
Home Depot
10.2025 - Current
Security Guard Supervisor
Xpera
04.2025 - 08.2025
Team Lead Tactical Security Guard
Iguard 360
03.2024 - 10.2025
Tactical Security Guard and Loss Prevention
CPIS, Dollarama
10.2023 - 08.2024
Web and Graphic Design - Information Technology
Humber College