Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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SOURABH KAPOOR

CALGERY,AB

Summary

Dedicated Class 1 (Manual) Driver's License holder with a valid USA visa, seeking a suitable position within a fast-paced organization. With over two years of experience in delivery services for leading industry names such as Amazon and Intelcom , I have a strong focus on reliability, attention to detail, and effective communication skills. Known for innovative solutions and execution in high-demand environments, I am skilled in project plans, testing, and infrastructure reliability. I have a strategic approach to resolving issues, ensuring optimal product performance, and meeting technical specifications. Adept at collaborating across segments to deliver technical solutions, I am committed to high performance and continuous improvement, always prioritizing safety, efficiency, and innovation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Associate

Amazon
11.2023 - Current
  • Completed pre and post-trip inspections, recording and reporting any defects and malfunctions
  • Practiced safe and secured loading methods to avoid damaging goods
  • Communicated customer complaints, request, and feedback to company management
  • Updated all necessary paperwork using clean and legible handwriting
  • Established long-term customer relationships through prompt and courteous service
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.

Delivery Associate

Intelcom
08.2022 - 10.2023
  • Developed excellent communication skills while interacting with customers in person, over phone, or via email
  • Successfully completed deliveries within specified time frames while maintaining safety standards at all times
  • Demonstrated strong problem-solving abilities when resolving customer complaints and inquiries
  • Inspected vehicle frequently to check fluid levels and tire pressure
  • Must follow ALL traffic laws, while operating delivery van and other safety precautions
  • Effectively communicate with customers and administrative staff
  • Must clean and provide daily upkeep of delivery vans

Accountant

Parmod Steel Traders
02.2019 - 03.2022
  • Assisted with payroll processing activities such as calculating wages based on hours worked
  • Prepared month-end closing reports for review by senior management team members
  • Managed vendor accounts by reconciling monthly statements and related transactions
  • Utilized various software applications to generate financial reports on a regular basis
  • Prepared and maintained monthly list of manual checks, terminations and adjustment transactions with supporting documentation
  • Reconciled discrepancies between general ledgers and sub-ledgers on a monthly basis
  • Assisted in the preparation of financial statements for internal and external stakeholders
  • Communicated effectively with vendors regarding invoice disputes or payment delays

JUNIOR ACCOUNTANT

Nikunj Anand & Co.
04.2016 - 08.2018
  • Performed daily accounting tasks such as journal entries, account reconciliations, cash flow management, budgeting and forecasting
  • Verified accuracy of invoices and other accounting documents or records
  • Assisted with payroll processing activities such as calculating wages based on hours worked
  • Made numerous monthly and quarterly computations to update and maintain accounting records
  • Balanced and reconciled general ledger accounts, researching and correcting account discrepancies

Education

DIPLOMA IN BUSINESS MANAGEMENT - BUSINESS

KWANTLEN POLYTECHNIC UNIVERSITY
SURREY, B.C
04.2024

BACHELOR OF COMMERCE -

I.B COLLEGE
PANIPAT, HARYANA
05.2015

Skills

  • Attention to detail
  • Professionalism
  • Safe driving practices
  • Effective communication
  • Problem-solving abilities
  • Time management
  • First aid knowledge
  • Customer service
  • Teamwork and collaboration
  • Basic vehicle repairs
  • Traffic laws knowledge
  • Commercial driving
  • Route Management
  • Written Communication
  • Analytical Skills
  • Loading and unloading
  • Package handling
  • Load securing
  • Time management skills
  • Efficient navigation

Certification

  • Valid Class 1 (Manual) License of British Columbia
  • Valid USA Visa
  • Occupational First Aid level 1

Awards

Frontrunner Top Performer in DVC4

Timeline

Delivery Associate

Amazon
11.2023 - Current

Delivery Associate

Intelcom
08.2022 - 10.2023

Accountant

Parmod Steel Traders
02.2019 - 03.2022

JUNIOR ACCOUNTANT

Nikunj Anand & Co.
04.2016 - 08.2018

BACHELOR OF COMMERCE -

I.B COLLEGE

DIPLOMA IN BUSINESS MANAGEMENT - BUSINESS

KWANTLEN POLYTECHNIC UNIVERSITY

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