Soumya Sharma
Toronto
Summary
Motivated and professional individual with expertise in data entry, complemented by strong mathematical and analytical thinking skills. Known for being a personable team player with exceptional customer service abilities. Committed to continuous, self-directed learning to stay updated with the latest industry trends and advancements.
Overview
2
2
years of professional experience
Work History
Data Clerk
FEDEX
06.2023 - 05.2024
- Use various software like OneSource and AS400 to find the latest information about the client
- Working in the LVS department, sent invoices to the client
- Entering data into the system with accuracy and waybill it
- Handled customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
Data Clerk
TJX CANADA
11.2022 - 06.2023
- Verified data and comparing it with the source documents
- Updated existing data
- Requested data from the database, or electronic files
- Ensured that paperwork is not lost, sorted, and organized after entering data
- Worked efficiently in a team, and independently with minimum direction
- Trained associates with basic data center functions.
Sales and Customer Representative
REFUEL JUICERY
10.2022 - 12.2022
- Analyzed customers' needs, promoted products and services, and suggested different choices
- Always maintained a positive attitude when dealing with customers
- Assisted in food stock handling and cleanliness.
Education
B.A - Law & Society
York University
North YorkSkills
- Proficient inMicrosoft Office
- Marketing
- Project Management
- Strategic Planning
- Problem Solver
- Multi- tasker
- Multilingual: (Full Professional Proficiency) English, Hindi, Punjabi
- Strong communication
- Negotiation skills
- Experienced sales
- Customer service representative
- File Management
- Accuracy and Precision
- Typing Speed
- Data Validation
Interests
Volunteering and Community Involvement, Reading and Travelling.
Timeline
Data Clerk
FEDEX
06.2023 - 05.2024
Data Clerk
TJX CANADA
11.2022 - 06.2023
Sales and Customer Representative
REFUEL JUICERY
10.2022 - 12.2022
B.A - Law & Society
York University
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